Job Description Summary
As a DEX Data Scientist for the GE Aerospace Digital Workplace team, you will be responsible for working closely with the broader Digital Workplace organization to enable the development and deployment of key productivity and enablement tools across the organization in a seamless, contemporary, and modern way. Working under the leadership of our Service Governance Leader, you will analyze endpoint data, identify trends in IT performance, user sentiment, and system inefficiencies, and provide actionable insights to enhance productivity and reduce downtime. This position is crucial for driving improvements in our digital workplace environment, ensuring seamless employee interactions with technology. You will be part of a growing, focused team to continually develop this internal product portfolio, delivering increased value to our 70,000+ user base across the world, impacting every employee across the company.
Preference given to candidates supporting Eastern Standard Time zone hours.
Job Description
Roles and Responsibilities
Collect, process, and analyze data from our DEX platform to monitor digital employee experience metrics, such as application performance, device health, and user engagement.
Develop and maintain dashboards, reports, and visualizations to highlight key insights on IT issues, employee sentiment, and potential bottlenecks in the digital ecosystem.
Identify patterns and anomalies in DEX data to recommend proactive solutions for improving system reliability, security, and user satisfaction.
Collaborate with IT operations, support teams, and business units to translate data findings into actionable strategies, such as automation scripts or process optimizations.
Perform advanced statistical analysis and predictive modeling to forecast DEX trends and support capacity planning.
Ensure data integrity and compliance with privacy standards while integrating DEX data with other enterprise systems (e.g., via APIs or ETL processes).
Stay updated on DEX features, contributing to tool evaluations, upgrades, and best practices implementation.
Mentor junior team members and conduct training sessions on DEX analytics tools and methodologies.
Communicate effectively both within immediate team, horizontal partners, and GE Aerospace leadership
Basic Qualifications:
Bachelor's degree from accredited university or college with minimum of 2 years of professional experience OR Associates degree with minimum of 5 years of professional experience OR High School Diploma with minimum of 7 years of professional experienceNote: Military experience is equivalent to professional experienceEligibility Requirement:-Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Professional experience in the Data and Analytics domain
Professional experience in Digital Workplace Technology
Desired Characteristics:
Experience using SQL to extract, manipulate, and correlate data sets
Hands on experience applying data modeling and fundamental core database concepts
Awareness or experience coding with scripting languages (R, Python, JavaScript) to do data manipulation, data analysis, and reporting is a plus
Experience with statistical methods, machine learning basics, and predictive analytics applied to IT/DEX data
Experience with Digital Workplace services is a huge plus
Demonstrated strong technical and analytical skills
Excellent problem-solving skills and the ability to communicate complex insights to non-technical stakeholders.
Experience with integration tools like APIs, Splunk, or ServiceNow for enhanced DEX workflows
Proactively identifies and removes obstacles or barriers on behalf of the team
Able to balance value propositions for competing stakeholders and develop recommendations that meet all needs
Background in agile methodologies and working in cross-functional teams
Knowledge of employee experience frameworks or IT service management (ITSM) principles
Understands when change is needed and actively participates in technical strategy planning
Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices
Additional Information for US candidates:
The base pay range for this position is $93,000-$155,000 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on January 16th, 2026.?
Benefits?
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ?
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
