Access Services Representative 2 - Part Time (Mon- Fri 9:00 AM-1:00 PM)

Baylor Scott & White Health • Brenham, TX • 1h ago

JOB SUMMARY

The Access Services Representative 2 obtains current and accurate demographics and insurance information in order to register patient, verification of insurance benefits, negotiates and collects patient financial responsibilities. Actively cross-trains and works in all areas as assigned. Serves as a mentor and / or trainer for peers.

ESSENTIAL FUNCTIONS OF THE ROLE

Conducts an documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.

Understands the patient flow processes in each area.

Identifies process improvement opportunities that promote team concepts with co-workers while improving revenue cycle functions and the patient experience.

Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as: patient delays, change of schedules Intra-departmentally and Interdepartmentally.

Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability due according to financial clearance policies related to existing and/or bad debt accounts.

Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.

May be responsible for performing cashiering responsibilities according to established policies and procedures; could potentially consume the bulk of the incumbent's responsibilities within the department.

Assists patients to nursing units by providing directions, personal escort, and/or medical mobility assistance (ex; wheelchairs), when applicable. Appropriately escalates potential service issues to management when necessary.

Adheres to compliance with regard to order validation, cash policy requirements, government payor requirements and patient safety requirements for appropriate patient identification

Conducts formal, documented training and serves as a resource to others.

Proactively accepts new responsibilities as identified by leadership. Performs revenue cycle duties at multiple areas / locations as assigned.

KEY SUCCESS FACTORS

2 years of healthcare or customer service experience or education equivalency required.

Proven to have good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.

Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.

Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.

Excellent data entry, numeric, typing and computer navigational skills.

Basic computer skills and Microsoft Office.

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note: Benefits may vary based upon position @type and/or level

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent

EXPERIENCE - 2 Years of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Similar Jobs

ADMIN ASST II - Mail Room

Texas Department of Criminal Justice - SET • Navasota, TX • 1w ago

Management & Administrative

PDate 120325 008371 Location of vacancy: Pack Unit/CITD/Navasota This website contains only partial information regarding this job posting and application procedures. For complete information regarding minimum qualificat...

1w ago

Go to Apply

MAINTENANCE SUPV III - Farm Shop

Texas Department of Criminal Justice - SET • Snook, TX • 7h ago

Retail & Hospitality

PDate 121525 031519 Location of vacancy: Buffalo Ranch - Manufacturing, Agribusiness and/Snook This website contains only partial information regarding this job posting and application procedures. For complete informatio...

7h ago

Go to Apply

Teller Retail Banker

Woodforest National Bank • Brenham, TX • 6d ago

Retail & Hospitality

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is...

6d ago

Go to Apply

ACCOUNTANT II - Texas Correctional Industries

Texas Department of Criminal Justice - SET • Navasota, TX • 1w ago

Finance, Accounting & Banking

PDate 120825 610471 Location of vacancy: Luther Unit - Manufacturing, Agribusiness and/Navasota This website contains only partial information regarding this job posting and application procedures. For complete informati...

1w ago

Go to Apply

Manufacturing Engineer III

IDEX • Brenham, TX • 1w ago

IT & Engineering

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your...

1w ago

Go to Apply

Physical Therapist

Catholic Health Initiatives • Navasota, TX • 1w ago

Hospital & Medical

Job Summary and Responsibilities Provide physical therapy services to patients/clients who have impairments, functional limitations, disabilities, or changes in physical function and health status resulting from injury,...

1w ago

Go to Apply

Physical Therapist Assistant

Catholic Health Initiatives • Navasota, TX • 1w ago

Hospital & Medical

Job Summary and Responsibilities Physical Therapist Assistant As a Physical Therapist Assistant you will administers therapeutic exercises and physical therapy modalities to assist patient in healing and return to their...

1w ago

Go to Apply

E093 Construction Inspector I-II Brenham AO

TEXAS DEPARTMENT OF TRANSPORTATION • Brenham, TX • 2w ago

Trucking & Construction

Inspects construction methods and workmanship to ensure contractors build roadways, bridges, traffic signals, airports and related structures in accordance with plans and specifications; acts as consultant regarding work...

2w ago

Go to Apply

Local CDL A Shuttle Driver

Performance Food Group • Hempstead, TX • 2w ago

133455BR Job Title: Local CDL A Shuttle Driver Location: Performance Temple (0740) Job Description: Position Details: Pay: $63,000-68,000 Annually Schedule/Hours: Sun-Thurs, 1-3 trips dispatching between 6:30pm-5am depen...

2w ago

Go to Apply

Forklift Mechanic

ELLWOOD Groups • Navasota, TX • 2w ago

Manufacturing & Warehouse

Our ideal candidate will have: Previous experience working a variety of industrial mobile equipment. High School diploma or GED. Able to communicate with team. Work overtime and weekends as needed.

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.