Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.
Position Overview:
The AI Automation Application Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.
We are seeking a passionate and experienced Application Development Manager to drive innovation and implementation of GenAI solutions across the enterprise. In this role, you will lead the design, development, and deployment of applications, collaborate with cross-functional teams, and provide technical leadership on LLMs, prompt engineering, model evaluation, and responsible AI practices.
You will work closely with business and technology stakeholders to identify high-impact use cases, build proof of concepts and scalable products, and drive adoption of generative AI to solve real-world problems.
Responsibilities:
Lead the design and implementation of generative AI use cases, from ideation to production.
Build and tune LLM-based applications using platforms like Vertex, GPT, Hugging Face, etc.
Create robust prompt engineering strategies and reusable prompt templates.
Integrate generative AI with enterprise applications using APIs, knowledge graphs, vector databases (e.g., PG Vector, Pinecone, FAISS, Chroma), and orchestration tools.
Collaborate with engineering, data science, and business teams to identify opportunities and build solutions.
Ensure responsible AI practices, data privacy, security, and model evaluation processes are followed.
Stay current on GenAI trends, frameworks (LangChain, LlamaIndex), and research.
Mentor junior team members and promote a culture of experimentation and learning.
Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
Ensure essential procedures are followed and contribute to defining standards
Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
10+ years of experience in software development, data science, or AI/ML roles.
2+ years of hands-on experience specifically with generative AI or LLMs.
Strong programming skills in Python, and familiarity with libraries like Transformers, LangChain, LlamaIndex, PyTorch, or TensorFlow.
Experience building applications with OpenAI, Anthropic Claude, Google Gemini, or open-source LLMs.
Working knowledge of retrieval-augmented generation (RAG) pipelines and vector databases.
Experience with Angular, MongoDB, Microservices, etc.
Understanding of MLOps, model evaluation, prompt tuning, and deployment pipelines.
Strong communication skills and the ability to partner with both technical and non-technical stakeholders.
Experience in applications development and management of global technology teams
Working knowledge of industry practices and standards
Consistently demonstrates clear and concise written and verbal communication
Education:
Bachelor's or Master's degree in Computer Science, Engineering, AI/ML, or a related field, or equivalent experience
Job Family Group:
Technology
Job Family:
Applications Development
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$156,160.00 - $234,240.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
Application Development, Automation, Generative AI, People Management.
Anticipated Posting Close Date:
Dec 24, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View Citi's EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) poster.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
