Administrative Assistant
Reach Academy
115 Ash Street
Buffalo , NY 14204
Classified - Position - Principal Clerk Typist - competitive
Job Number 3300054290
Start Date
Open Date 12/17/2025
Closing Date 12/31/2025
REACH ACADEMY CHARTER SCHOOL
INTERNAL JOB POSTING
Job Title: Administrative Assistant (Middle School)
Office Clerk Job Summary
The Middle Administrative Assistant provides high-level administrative support in a fast-paced school environment. This role serves as the first point of contact for students, staff, parents, and visitors while assisting the principal with daily operations, communication, scheduling, and confidential administrative tasks. The position requires excellent organization, discretion, multitasking skills, and a student-centered mindset.
Required Knowledge and Skills
Positive, welcoming demeanor with students, families, and staff
Ability to maintain composure and professionalism in high-stress or emotionally charged situations
Strong communication skills, including the ability to convey information clearly while maintaining confidentiality
Strong problem-solving skills and attention to detail
Ability to organize, prioritize, and manage multiple tasks in a fast-paced, high-volume school office
Effective time management skills with flexibility to adjust priorities based on urgent needs
Team-oriented mindset with a commitment to supporting school leadership and student success
Ability to work independently, anticipate needs, and follow through with minimal supervision
Proficiency in Microsoft Office and/or Google Workspace (word processing, spreadsheets, email, calendar management)
Ability to create professional documents and reports
Ability to quickly learn and effectively use school information systems (SIS), attendance software, discipline tracking systems, and district platforms
Accurate data entry and strong record management skills
Ability to maintain accurate, orderly, and confidential records and filing systems
Comfort using standard office equipment, including multi-line phone systems, copiers, scanners, and printers
Comfort managing electronic files, digital communication, and online reporting systems
Strong attention to detail while balancing frequent interruptions
Essential Duties and Responsibilities
Greet and assist students, parents, staff, and visitors in a professional and welcoming manner
Respond professionally and calmly to parents or guardians who may be upset, frustrated, or angry, both in person and over the phone
De-escalate tense situations using active listening, empathy, and clear communication while maintaining school policies and procedures
Serve as a gatekeeper for the front office by triaging parent concerns and directing issues to administration when appropriate
Communicate school policies, procedures, and decisions clearly and respectfully to parents and guardians
Manage student check-ins/check-outs, tardies, early dismissals, and attendance records
Respond to phone calls, emails, and in-person inquiries and route them appropriately
Maintain student records in compliance with district policies and confidentiality laws
Provide direct administrative support to the principal, including calendar management and meeting scheduling
Prepare correspondence, reports, memos, and other documents
Maintain confidential files related to discipline, personnel, and school operations
Assist with disciplinary documentation, student behavior reports, and parent communications as directed
Support planning and logistics for meetings, events, and school activities
Maintain an organized, efficient, and professional front office environment
Process mail, deliveries, purchase orders, and supply requests
Track attendance data and prepare required reports for administration and district offices
Coordinate substitute coverage, staff absences, and internal communications
Utilize school information systems, databases, and office technology to support daily operations
Serve as a liaison between administration, teachers, support staff, parents, and district personnel
Assist with emergency procedures and follow school safety protocols
Assist with the operation of the school uniform store, including selling uniforms, maintaining neat and organized inventory, and reporting low stock levels to administration
Assist in gathering all necessary documentation for students who are being suspended, ensuring that a letter is sent to the parents within 24 hours and that a folder is available for the suspension hearings
Assist with all necessary documentation needed for CSE meetings
Carry out additional responsibilities as assigned by the Head of School to support school operations
Qualifications
Associate's degree or higher required
Minimum of two (2) years of experience as an administrative clerk, administrative assistant, or in a similar office support role preferred
Work 7:30AM-3:30PM Monday - Friday
Demonstrated record of reliable attendance and punctuality, as this position is critical to the smooth and efficient operation of the school
Experience in a school or educational environment preferred but not required
Demonstrated ability to manage multiple tasks, maintain confidentiality, and work effectively in a fast-paced setting
Proficiency with standard office software and technology
Able to work in a fast-paced middle school setting with frequent interruptions
Regular interaction with students, staff, parents, and visitors
Job may require occasional evening or event
Excellent verbal and written communication skills
Ability to handle confidential information with discretion and professionalism
Ability to remain calm, flexible, and effective in a busy, student-centered environment
Salary & Benefits:
$45,000 annually for 12-month position
REACH is a family like atmosphere - we like to celebrate events together and often surprise our staff with lunches or tokens of our appreciation.
20 paid vacation days, 12 paid sick days and 3 paid personal days
REACH makes a 3% employer 403B retirement contribution
REACH pays 80% of health, dental and vision coverage. The Employee pays 20%
REACH offers and pays 100% of Life Insurance and Long-Term Disability Coverage
REACH offer 10% off Fetch Pet Insurance for your beloved Pets
REACH believes that each individual is entitled to equal employment opportunity without regard to race, color, age, disability, national origin, gender, sexual orientation, gender expression, gender identity, marital status, ancestry, genetic information, citizenship, veteran status, or any other class protected under federal, state or local laws.
Please make sure to complete an application by clickinghere (https://wnyric.atenterprise.powerschool.com/ats/app\login?COMPANY\ID=00005387) for this job posting.
Job Attachment View Attachment
Salary: From 45000.00
Salary: To 45000.00
Salary Competitive Y
Position Status Full time
Start Date 01/05/2026
Contact Person's Name Amie Caster
Contact Person's Title Director of Operations
Contact Person's Phone 7162481485
Contact Person's Email acaster@reachacademycharter.org
