Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054806
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=enGENERAL DESCRIPTION: Performs complex (journey-level) network systems work involving the implementation, maintenance, and monitoring of agency networks. Work involves assisting senior engineers, supporting statewide project execution, and facilitating modernization efforts such as firewall upgrades and next-gen network evaluations. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.The following Military Occupational Specialty codes are generally applicable to this position.https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdfApplicants must fully complete the summary of experience to determine if minimum qualifications are met.ESSENTIAL DUTIES / RESPONSIBILITIES: 1.Assist with the design, implementation, and maintenance of local and wide area networks; perform routine performance tuning and capacity checks to ensure network stability.2.Support product evaluations of upgraded or new hardware and software; document findings and escalate recommendations to senior staff.3.Assist with coordinating vendor activities related to network hardware, software updates, and cabling to include fiber infrastructure.4.Maintain the networkand#8217;s physical and logical structures, including connections, cabling, and assigned support software.5.Assist with asset management of equipment to include receiving, inventorying and disbursement of DPS network and telecommunications equipment.6.Assist with migrations to new network operating system levels under the guidance of senior staff.7.Perform routine backups and archival of files stored on the network; support recovery efforts when needed.8.Monitor automated alerts and user reports to identify network issues; troubleshoot and resolve routine to moderately complex problems, escalating as necessary.9.Install, test, and maintain network hardware and software; prepare reports on network utilization and availability.10.Support maintenance of LAN/WAN, Internet, intranet, and cabling installations, as well as track related inventories.11.Provide end-user support, including troubleshooting network access issues and offering basic training in network utilities.12.Document network changes, incidents, and support activities according to agency procedures.13.Participate in agency projects to implement new or revised network services as assigned.14.Adhere to agency standards and procedures governing network operations, performance monitoring, and change management.15.Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.16.Perform other duties as assigned.
Qualifications: GENERAL QUALIFICATIONS and REQUIREMENTS: Education and#8211; High School Diploma/equivalent required.Experience and#8211; Minimum of two (2) yearsand#8217; experience in local or wide area network work and wireless networks preferred.Substitution Note: Additional work experience of the @type described or other related education may be substituted for one another on a year-for-year basis. Licensure and/or Certification and#8211; Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) is preferred. Certifications for Fiber Optic Technicians (CFOT) or comparable certification is preferred. Must possess a valid driver license from state of residence.Critical Organizational Infrastructure requirements and#8211; This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role. Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. and#167;791.4.Regulatory knowledge and#8211; Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Technology and#8211; Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint) and be able to learn new software/systems. Knowledge of network facilities; of computer hardware and software; of network operating system and security software; and of performance monitoring and capacity planning.Interpersonal Skills and#8211; Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPSand#8217; core values: Integrity, Excellence, Accountability, and Teamwork.Organizational and Prioritization Skills and#8211; Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Research and Comprehension and#8211; Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.Analytical Reasoning/Attention to Detail and#8211; Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.Confidentiality and Protected Information and#8211; Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.Safety and#8211; Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.Schedule and Travel and#8211; Availability for after-hours, weekends, and emergency work may be required. Travel statewide as needed.PHYSICAL and/or ENVIRONMENTAL DEMANDS: The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.and#8226;Environment: Office/Indoors, Outdoors, and/or Vehicle;and#8226;Ambulatory skills, e.g. stand, walk, sit, reach, climb, balance, kneel, crouch;and#8226;Hand-eye coordination and arm/hand/finger dexterity;and#8226;Ability to speak, hear, smell, and exercise visual acuity;and#8226;Ability to transfer weights of up to fifty (50) pounds anticipated for this position;and#8226;Driving requirements: Moderate (up to 40%).State of Texas Benefits and Retirement I
