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Benefits and Eligibility Specialist I 2025-03060

State of Wyoming • United States, United States • 2h ago

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Benefits and Eligibility Specialist I 2025-03060

Salary

$22.63 Hourly

Location

Douglas, WY

Job Type

Permanent Full-time

Job Number

2025-03060

Department

Department Of Family Services

Division

Economic Security Division

Opening Date

12/15/2025

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

BEBP06

Description

Benefits

Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Provides overall case management for economic assistance, information, and referral cases as assigned. Provides information and refers individuals and families to programs and resources, including self-sufficiency and/or self-responsibility, and ensures safety and protection. Join the DFS family and support Wyoming families!

The Wyoming Department of Family Services' work centers around three values

Safe at home;

Giving families opportunities for success; and

Supporting the people who support the families.

The State of Wyoming's total compensation package is excellent and includes:

Culture of public service and a commitment to work/life balance

Comprehensive health, dental, and vision insurance

Paid vacation, sick leave, FMLA, and holidays

Retirement - Pension and 457B plans that help you build a secure future

Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Working for the State of Wyoming it offers more than a paycheck.

Human Resource Contact:judie.petersen3@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

Provides support for economic assistance programs, which may include TANF and food stamps, etc.

Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs.

Provides benefits in a timely and accurate manner while collaborating with other state and community partners for the public's health and safety.

Assists with audits to ensure compliance with state and federal requirements.

Maintains computer databases and enters information.

Conducts client interviews to determine eligibility.

Maintains cases once approved.

Maintains public relations with community referral agencies and others.

Recognizes and provides intervention services for people in crisis.

Trains new employees.

Assists with hearings through written or verbal testimony or exhibits.

Qualifications

PREFERENCES:

Preference may be given to applicants who are detail-oriented, multi-task capable, organized, and able to prioritize; good communicators both orally and in writing, and have customer service experience.

KNOWLEDGE:

Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments, affects worker-client relationships.

Knowledge of laws, rules, regulations, policies, procedures, and manuals.

Knowledge of community and governmental resources and programs, and how to access them.

Knowledge of agency computer systems and their application.

Knowledge of general office procedures.

Knowledge of state and federal criminal justice processes.

MINIMUM QUALIFICATIONS:

Education:

Associate's Degree

Experience:

0-2 years of progressive work experience (typically in Benefits and Eligibility)

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Benefits and Eligibility)

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

NOTES:

FLSA: Non-Exempt

All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant.

Supplemental Information

049-Department of Family Services - Family Assistance

Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

Comprehensive health coverage- medical, dental, and vision plans for you and your family

Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts

Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security

Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year

Public Service Loan Forgiveness eligibility- for those with qualifying student loans

Training and professional development- to support your career growth and advancement

Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts

Wellness Program - Earn paid time off and incentives by focusing on your personal health

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.

Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .