Customer Accounts Advisor

Aaron's Inc • Largo, FL • 15h ago

The salary range for this role is $14.00 to $14.50 per hour*. This position is also eligible for incentive pay based on performance.

Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.

Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone

Sell customers on the benefits of timely lease agreement renewal payments

Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals

Assist with merchandise returns and guest deliveries as directed by management

Clean and certify merchandise in the Quality Assurance Center for all items personally returned

Complete and maintain weekly vehicle maintenance sheet and route sheets daily

Load, secure and protect product in company vehicle

Safely operate company vehicle

Assist the Sales Team as needed

Any reasonable duties requested by management

Requirements

United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.

Must meet DOT requirements to obtain certification in required states (United States)

Ability to work schedule of hours varying from 8 am to 9 pm

Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

Two years of retail/customer service experience preferred

High School diploma or equivalent preferred

Excellent interpersonal and communication skills

High energy with the ability to effectively perform all functions of the store and multitasking effectively

Proper telephone etiquette

Uphold the Aaron's Brand and protect company assets

Maintain a professional appearance

Proficient computer skills

Aaron's Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:

Paid time off, including vacation days, sick days, and holidays

Medical, dental and vision insurance

401(k) plan with contribution matching

*_ Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . _An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

**Benefits vary based on FT and PT employment status.

Similar Jobs

Loss Prevention Officer

Marriott • Clearwater Beach, FL • 12h ago

Management & Administrative

Additional Information Open Availability Job Number 25198419 Job Category Loss Prevention & Security Location JW Marriott Clearwater Beach Resort & Spa, 691 S Gulfview Blvd, Clearwater Beach, Florida, United Stat...

12h ago

Go to Apply

Principal Specialist, Material Program Manager (Onsite)

Collins Aerospace • Seminole, FL • 12h ago

Management & Administrative

Date Posted: 2025-12-10 Country: United States of America Location: FL410: Largo FL MFG 7887 Bryan Dairy Road , Largo, FL, 33777 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirement...

12h ago

Go to Apply

Cyber Security Incident & Response Manager

General Dynamics Information Technology • Tampa, FL • 14h ago

Management & Administrative

Req ID: RQ211454 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Skills: Cyber Incident Response,SIEM Tools,S...

14h ago

Go to Apply

Public & Labor Senior Account Manager - Florida

CVS Health • Tampa, FL • 15h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

15h ago

Go to Apply

Public & Labor Senior Account Manager - Florida

CVS Health • Tampa, FL • 15h ago

Management & Administrative

15h ago

Go to Apply

Loyalty Management Senior Manager

Deloitte • Tampa, FL • 21h ago

Management & Administrative

Loyalty Management Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologi...

21h ago

Go to Apply

Global Card Operations Quality Manager

JPMorgan Chase • Tampa, FL • 23h ago

Management & Administrative

Come join the Quality Assurance Leadership team and be a driving force in ensuring adherence to procedures that are tied to policy, procedures and regulatory requirements. As a Quality Manager within JPMorgan Chase Payme...

23h ago

Go to Apply

Call Center Representative

Luxury Bath Technologies • Palm Harbor, FL • 1d ago

Management & Administrative

Call Center Representative With more than 25 years in business, Luxury Bath of Tampa Bay is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the liv...

1d ago

Go to Apply

Digital Software Engineer - Senior Vice President

Citigroup • Tampa, FL • 1d ago

Management & Administrative

The Digital Software engineer is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas w...

1d ago

Go to Apply

Security Officer - Manufacturing Patrol Driver

Allied Universal • Tampa, FL • 1d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.