Overview of the Role
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.
Digital S/W Engineer Sr Analyst - Technical Focused Job Description
Citi, a leading global financial institution, is seeking a highly skilled and experienced Digital S/W Engineer Sr Analyst to contribute to our Enterprise Operations & Technology teams. This role demands in-depth disciplinary knowledge in software engineering, contributing to the development of new techniques and the improvement of processes within a dynamic environment. The ideal candidate will possess a strong technical background, excellent analytical skills, and the ability to influence design decisions and drive technical excellence.
Technical Skills and Expertise:
This role requires a comprehensive understanding and hands-on experience in the following technical areas:
Programming Languages & Development:
Java programming
JavaScript
Software design and development
Application programming principles
Information modeling, data structures, and algorithms
API & Web Technologies:
REST/SOAP APIs
HTML/CSS
Web-based application development, deployment, and monitoring
Databases:
SQL development
Tools & Platforms:
Splunk (for monitoring and analysis)
C3 (assumed charting/visualization library)
Postman (for API testing)
Github (for version control)
Content Management System (CMS)
Confluence, ServiceNow (documentation and service management)
DevOps & CI/CD:
CI/CD pipeline implementation and management
Promoting applications across various environments (lower-level to production)
Quality Assurance & Testing:
Testing applications
Test plan execution
Software quality needs
System Operations & Performance:
Monitoring production websites by creating dashboards
Incident Management (INC) analysis and resolution for web-based applications
Troubleshooting coding, application performance, and design challenges
Root cause analysis of development and performance concerns and defect resolution
Understanding of hardware, platform, operating system dependencies
Performance and load requirements
Methodologies & Concepts:
SDLC process
Agile methodologies
Basic understanding of Cyber Security
System integration and adherence to overall architecture blueprint
Responsibilities:
Software Development & Design Leadership: Accountable for executing and driving mid-size feature application design and development efforts, serving as a development lead on medium-scale projects. Possesses considerable autonomy and discretion, significantly influencing application design and development through subject-specific expertise.
Technical Problem Solving: Proficient in analyzing and troubleshooting complex coding, application performance, and design challenges. Capable of conducting root cause analysis for development and performance concerns and resolving defects.
Architectural & Engineering Understanding: Possesses a deep understanding of technical requirements for solutions, including those needed to build, maintain, and operate systems throughout their lifecycle. Understands maintenance characteristics, runtime properties, and dependencies within the system and with external architectures or infrastructure.
Standards & Best Practices: Assists with the development of standards for coding, testing, debugging, and implementation to ensure application design aligns with the overall architecture blueprint.
Technical Decision Making: Participates in design discussions as a Development Lead, playing a key decision-making role based on in-depth knowledge of application code details and technology experience.
Collaboration & Communication: Partners with industry vendors for technology and UX design components, identifying opportunities to enhance development velocity. Communicates progress, anticipates bottlenecks, and manages escalations for technical issues. Shares knowledge and mentors team members.
Continuous Improvement: Continuously assesses development processes, test plans, and operations to streamline and optimize processes within architecture, build, delivery, and production environments.
Qualifications:
4-8 years in a product development/product management environment with a strong technical focus.
Strong analytical and quantitative skills; data-driven and results-oriented.
Demonstrated experience delivering with an agile methodology.
Experience in affecting large-scale technical culture change.
Experience leading infrastructure programs.
Skilled at working with third-party technical service providers.
Excellent written and oral technical communication skills.
Education:
Bachelor's/University degree in Computer Science, Engineering, or a related technical field, or equivalent experience.
Job Family Group:
Technology
Job Family:
Digital Software Engineering
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$107,120.00 - $160,680.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Dec 19, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .
View Citi's EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) poster.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
