Assistant Marketing Manager, Loyalty

Lowe's • Mooresville, NC • 6h ago

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.

Your Impact

The Assistant Marketing Manager, Loyalty, will work with Loyalty Marketing leadership to assist in planning, implementing, and operating loyalty initiatives to engage and retain customers by leveraging customer insights, understanding the competitive landscape, and working with cross-functional teams. The position will report to Marketing Manager, Loyalty, and will serve as a subject matter expert for Loyalty and Customer Marketing. The Assistant Marketing Manager will represent the work of the team to key internal and external stakeholders, as well as lead execution of loyalty campaigns. Demonstrated experience developing and managing loyalty programs in collaboration with Marketing, Data Analytics, Finance, and/or Technology teams is a plus

What You Will Do

Support execution of overall loyalty strategy, ensuring that projects track against program plan and forecasts

Partner with Loyalty Marketing Managers to develop organizational processes for new loyalty functionalities and features

Participate in business requirement gathering for program development and features implementation

Partner with Loyalty Marketing, Brand Marketing, Customer Insights, Technology, and DACI teams in analyzing/interpreting data to draw clear, actionable insights and tactical plans for the assigned customer segment to drive customer engagement and retention

Support Loyalty Marketing Managers in developing and tracking OKRs (objectives and key results), identifying trends and continuous improvement opportunities

Apply understanding of modern marketing solutions (e.g., first- and zero-party data-enabled personalization, loyalty programs) to campaign planning

Be an advocate for the customer and bring customer-first mindset to all initiatives

Be comfortable operating in constant, rapid test & learn environment and driving organizational change through action

Establish strong working relationships with cross-functional peers

Minimum Qualifications

Bachelor's degree Marketing, Digital, E-Commerce etc. or equivalent years of experience in lieu of education requirement, if applicable

3 Years Data-driven marketing experience

1 Year Strong business acumen and experience running a P&L and/or working alongside P&L owners

1 Year Experience writing strategic briefs and working cross-functionally and leading customer marketing or integrated teams

1 Year Leadership experience, preferably in Agile cross-functional teams

Preferred Skills/Education

1 Year Experience managing loyalty programs at a retailer

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2024 sales of more than $83 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lowe's

Go to Apply

Share this job

Similar Jobs

Food Operations Manager 2

Sodexo • Charlotte, NC • 1h ago

Retail & Hospitality

Role Overview SodexoMagic has an opportunity for a Food Operations Manager within the American Airlines Lounges at Charlotte Douglas International Airport (CLT). Our airport lounges are dedicated spaces for passengers to...

1h ago

Go to Apply

Host/Hostess/Server Assistant

Ted's Montana Grill Inc • Charlotte, NC • 11h ago

Retail & Hospitality

SERVER ASSISTANT GENUINE HOSPITALITY IS AN OPEN-DOOR POLICY: A Ted's Montana Grill the Server Assistant is a fundamental member of our team; they are the first and last impression for our guest. They enhance the guest ex...

11h ago

Go to Apply

Food Champion

Taco Bell • Charlotte, NC • 11h ago

Retail & Hospitality

Description-TEAM MEMBER Live Más with a career at Taco Bell! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in t...

11h ago

Go to Apply

Retail Merchandiser

Acosta Group • Charlotte, NC • 14h ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: CHARLOTTE, North Carolina, 28216 Ref #: 90515 Pay Rate: $ 15.00 Experience/skills and/or location may influence position wage rate Function: Merchandising...

14h ago

Go to Apply

Retail Merchandiser

Acosta Group • Salisbury, NC • 14h ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: SALISBURY, North Carolina, 28146 Ref #: 109268 Pay Rate: $ 13.00 Experience/skills and/or location may influence position wage rate Function: Merchandisin...

14h ago

Go to Apply

ICG Credit PM 4 - Consumer & Retail

U.S. Bank • Charlotte, NC • 1d ago

Retail & Hospitality

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

1d ago

Go to Apply

Market Delivery Support Specialist

Lowe's • Charlotte, NC • 1d ago

Retail & Hospitality

What You Will Do Serve as the primary point of contact for both internal and external customer inquiries. Communicate with customers to capture feedback and enhance the in-home delivery experience. Proactively manage and...

1d ago

Go to Apply

Manager ProServices - Retail Operations

Lowe's • Mooresville, NC • 2d ago

Retail & Hospitality

Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a...

2d ago

Go to Apply

Retail Sales Consultant

AT&T • Charlotte, NC • 2d ago

Retail & Hospitality

Job Description: It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. M...

2d ago

Go to Apply

eSignature (DocuSign) Delivery & Support

First Horizon Bank • Charlotte, NC • 3d ago

Retail & Hospitality

Description Location: On site in New Orleans, LA, Birmingham, AL, Charlotte, NC, Raleigh, NC, Memphis, TN, Nashville, TN, Houston, TX, Dallas, TX, or Miami, FL Job Summary: The DocuSign Business Analyst supports the Docu...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.