Data Scientist - Artificial Intelligence

CTG • Dallas, TX • 11h ago

CTG is seeking to fill a Data Scientist - Artificial Intelligence position for our client.

Location: Dallas, TX

Duration: 10 months

Duties:

Lead the migration of conversational intents, entities, and dialog flows from IBM Watson Assistant to Google Cloud Dialogflow / CCAI Flow Designer.

Design, implement, and optimize conversational AI solutions across digital and voice channels.

Map and translate existing Watson Assistant intents, entities, and dialog flows into Google CCAI, ensuring minimal disruption to customer experience.

Collaborate with cross-functional teams to define AI requirements, use cases, and KPIs.

Develop and maintain APIs, integrations, and backend systems supporting conversational AI platforms.

Monitor and improve natural language understanding (NLU) accuracy, intent classification, and overall system performance.

Provide technical guidance and best practices for AI solution design, deployment, and testing.

Skills:

Expertise in conversational AI platforms, specifically IBM Watson Assistant and Google Cloud Dialogflow / CCAI Flow Designer.

Strong understanding of AI/ML concepts, natural language processing (NLP), and NLU optimization.

Experience with API integrations, data pipelines, and cloud-based AI solutions.

Proficiency in programming languages such as Python, Java, or Node.js.

Familiarity with version control systems (Git) and CI/CD pipelines.

Analytical and problem-solving skills with attention to detail.

Experience:

Hands-on experience designing and deploying conversational AI solutions in enterprise environments.

Proven track record of migrating conversational flows between AI platforms.

Experience optimizing AI models for customer engagement and performance metrics.

Education:

Bachelor's or Master's degree in Computer Science, Data Science, Artificial Intelligence, or a related field.

Google CCAI or equivalent AI platform certifications preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

TG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

CTG

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