Medical Receptionist

Robert Half • Wallingford, CT • 9h ago

Description

We are looking for a skilled and bilingual Medical Receptionist to join our dedicated cardiology team in Connecticut. In this long-term contract position, you will play a vital role in ensuring exceptional patient care by managing front-office operations, facilitating communication, and supporting administrative tasks. This opportunity is ideal for someone who pays close attention to detail, thrives in a fast-paced medical environment, and enjoys interacting with a diverse patient community.

Responsibilities:

Greet and assist patients during check-in and check-out, ensuring accurate collection of co-pays and verification of insurance details.

Schedule patient appointments and follow-ups while coordinating referrals and pre-authorizations with other healthcare providers.

Communicate effectively in English and a second language, such as Spanish, to address patient inquiries and provide translations when necessary.

Maintain patient charts and documentation in compliance with office and regulatory standards.

Answer and route phone calls, messages, and requests promptly and accurately.

Support office operations through filing, scanning, and performing general administrative tasks.

Ensure patients understand instructions for medical procedures, tests, and follow-up visits.

Uphold confidentiality and privacy standards in accordance with practice guidelines.

Collaborate with clinicians and staff to promote a smooth workflow and enhance patient satisfaction.

Requirements - High school diploma or equivalent; additional training in healthcare or customer service is advantageous.

Proven experience in a medical office setting, preferably within cardiology or a related specialty.

Bilingual proficiency in English and a second language, such as Spanish, with strong verbal and written communication skills.

Familiarity with electronic medical records systems and basic office software.

Outstanding customer service skills and the ability to build rapport with patients.

Strong organizational skills and attention to detail.

Ability to manage multiple tasks efficiently in a dynamic environment.

Knowledge of medical terminology, especially related to cardiology, and experience with insurance verification is preferred. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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