Req ID: RQ210905
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: None
Public Trust/Other Required: BI Full 6C (T4)
Job Family: Professional Engineering
Skills:
Capability Maturity Model Integration (CMMI),Leadership,Process Reviews,Quality Management Systems (QMS),Quality Planning
Experience:
5 + years of related experience
Job Description:
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on a Quality Assurance Manager joining our team to remotely support the Centers for Medicare and Medicaid Services (CMS). Work visa sponsorship will not be provided for this role.
At GDIT, people are our differentiator. As a Quality Assurance Manager supporting CMS, you will be trusted to manage the quality analysis process and review/audit activities for the Federal Services System Support and Oversight (FSSSO) program. You will provide leadership for quality activities, ensuring that external and internal requirements are met before products/services are delivered. In this role, a typical day will include:
Developing and maintaining a tailored quality strategy, including procedures and processes, in collaboration with senior leadership for the performance of quality assurance activities.
Conducting formal and informal reviews, assessments and evaluations through analysis and interpretation of objective and subjective evidence to verify compliance with program and project (workstream) standards and customer requirements.
Verifying processes and procedures align to CMMI ML-3 as well as software development methodology/best practices, such as ISSO 9000 ITIL.
Developing written reports of findings, working with program leadership to ensure resolution of any identified non-compliance findings. Escalates unresolved findings to appropriate management levels.
Participates in special projects, external audits and process improvements in support of quality assurance initiatives.
Maintains an effective and efficient quality program including developing and presenting associated training and familiarization to program staff. Coordinates quality planning efforts with program leadership.
May provide leadership and work guidance to a small team and to less experienced personnel.
REQUIRED QUALIFICATIONS:
Bachelor's degree and at least 5 years of quality assurance leadership experience.
Must have a strong understanding of CMMI ML-3 processes.
Experience working with quality assurance principles and practices in an Agile software development and service operations environment.
Experience developing a tailored quality strategy, including procedures, processes, audit/review schedules, and metrics tracking.
Excellent presentation and communication skills, with the ability to independently generate presentations, in Active Voice, regarding quality assurance group activities and status and present them to senior leadership.
Experience working with quality metrics and software industry metric data collection and analysis techniques.
Experience leading and/or managing a distributed/fully remote team.
Candidate must be able to obtain Public Trust clearance.
Candidate must have lived in the United States at least three (3) out of the last five (5) years.
PREFERRED QUALIFICATIONS:
Experience working with the Centers for Medicare and Medicaid Services.
Strong understanding of ISSO 9000, ITIL framework, and/or other development methodology and best practices.
Good organization and time management skills, with the ability to handle and prioritize multiple activities.
Strong analytical and problem-solving skills.
Ability to work independently or in a remote team environment.
Experience working with software development support tools for requirements. management, defect tracking, configuration management, etc.
Strong understanding of processes, ability to recommend improvements, work with small groups and foster process and quality improvements.
Experience working with quality metrics and analysis techniques.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.
The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
