LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
This role is based in Omaha.
The Scaled Sales Development (SSD) organization is dedicated to driving innovative, scalable sales motions that support LinkedIn's small business customers across the full lifecycle-from initial acquisition through upsell. SSD tests, incubates, and operationalizes new solutions that accelerate growth, deepen customer engagement, and expand our impact across all solutions.
As the Manager of Hiring Solutions Consultants, you will lead a team responsible for delivering high-quality hiring experiences across SMB customers. You'll coach, inspire, and operationally guide a team of consultants who manage the end-to-end customer journey using LinkedIn's data, platform tooling, and workflow automation.
This role is ideal for a leader passionate about building new businesses, driving performance through clarity and operational rigor, and partnering cross-functionally with Product, Recruiting, Engineering, and GTM.
Key Responsibilities
Lead, coach, and develop a team of Hiring Solutions Consultants to deliver against revenue, hiring, and SLA targets.
Set clear team and individual expectations around conversion, pipeline movement, efficiency, and customer satisfaction, and review progress using data-driven insights.
Design and maintain the team's operating structure, including capacity planning, workflow alignment, and daily/weekly team routines.
Continuously refine how work is allocated across the team to ensure balanced coverage, efficient capacity use, and consistent execution across customers.
Operationalize product, process, and tooling updates into simple frontline plays that drive fast adoption and consistent execution.
Build and maintain strong feedback loops with Product, Engineering, Recruiting and Ops to surface performance patterns, automation opportunities, and customer insights.
Drive continuous improvement across funnel stages through experimentation, playbook refinement, and workflow optimization.
Identify skill gaps and design targeted coaching, enablement, or training to increase team capability.
Own headcount forecasting, hiring, and onboarding of new Solutions Consultants in partnership with leadership.
Champion a customer-first culture rooted in trust, responsiveness, and operational excellence.
Act as the final escalation point for complex customer or operational issues, driving quick resolution while reinforcing accountability across teams.
Basic Qualifications
8+ years of experience in roles such as account management, strategy & operations, incubations, sales, or customer success, or similar customer facing role.
3+ years of people leadership experience in high-velocity, customer-facing environments.
1+ years of experience managing a book of business, including forecasting, pipeline management, or revenue accountability.
Experience with operational acumen, with experience implementing processes, managing SLAs, and driving consistent execution across a team.
Experience in Excel, Google Sheets, and CRM systems to diagnose performance patterns, inform decisions, and drive targeted coaching.
Experience working cross-functionally with partners such as Product, Recruiting/Talent Acquisition, Engineering, or Operations in a matrixed environment.
Preferred Qualifications
Experience building or scaling new programs, teams, or sales motions-especially in early-stage, pilot, or incubation environments.
Experience leading teams toward quota, revenue, or growth targets, ideally within SMB or high-volume motions.
Excellent communication and relationship-building skills, with the ability to influence across levels and functions.
Experience designing operational frameworks, workflows, cadences, or playbooks from the ground up.
Hands-on experience operationalizing or commercializing pilots, with the ability to test hypotheses, analyze performance, and translate insights into scaled processes.
Experience using LinkedIn Recruiter and Jobs-based workflows to source, assess, and manage candidate pipelines (or equivalent talent tools).
Ability to thrive in ambiguity, set clear direction, and lead teams through change while maintaining clarity and momentum.
Familiarity with LinkedIn's hiring and recruiting tools (e.g., LinkedIn Recruiter, Talent Insights, Jobs products) or demonstrated ability to quickly learn and operationalize new technologies.
Suggested Skills:
Account Management
Operations
Management Experience
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $203,000-310,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits .
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
Documents in alternate formats or read aloud to you
Having interviews in an accessible location
Being accompanied by a service dog
Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance ?
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement ?
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates ?
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
