Housekeeping Manager - Hotel Indigo Lower East Side

IHG • New York, NY • 4h ago

DUTIES AND RESPONSIBILITIES

Manages the quality delivery of housekeeping program

Conducts inspections of all guest rooms, public areas, furnishings, linens and equipment to ensure all areas of the hotel are clean and in good repair, bringing to life the EVEN Hotels brand

Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair

Assists with scheduling and room assignments to ensure proper coverage

Ensures all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties

Controls expenses and minimize waste within all areas of housekeeping

Completes all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.

Drives high team performance by establishing clear performance goals and expectations, and being actively involved in direct reports' performance and development through direct feedback, coaching and training

Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place for Housekeeping Services

QUALIFICATIONS AND REQUIREMENTS

2-3 years of housekeeping experience including supervisor or management experience, preferred hotel experience

Must speak fluent English

Flexible work schedule with availability to work days, nights, weekends and holidays

Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company

Problem solving, reasoning, motivating, organizational and training abilities are used often

PHYSICAL REQUIREMENTS

Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds

Frequently standing up and moving about the facility.

Frequently handling objects and equipment to maintain the facility

Frequently bending, stooping, kneeling, climbing and crawling

Salary Range: $65,000.00 - $75,000.00

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job.

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

If you require reasonable accommodation during the application process, please click here .

IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG

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