Order Support Representative

Kelly Services • Farmington, CT • 1h ago

Kelly Services is hiring a Customer Service Representative II in Farmington!

If you're organized, customer-focused, and enjoy juggling multiple tasks at once, this role puts you at the heart of customer support operations. You'll manage inbound and outbound communication, process orders in SAP, and help ensure customers receive timely and accurate service.

What You'll Do

Answer inbound calls, emails, voicemails, and faxes for customer support

Monitor shared inboxes and respond quickly with professionalism

Process sales orders and documents in SAP accurately

Keep customers updated on order status and follow up as needed

Research order-related issues with Service, Purchasing, and Logistics teams

Update CRM/C4C records and support reporting tasks

Perform accurate data entry and escalate urgent issues when needed

What You'll Bring

1+ years of customer service or contact center experience preferred

Strong administrative skills with excellent communication and follow-up

Proficiency in SAP, CRM/C4C, or similar systems is a plus

Ability to stay organized and maintain accuracy in a fast-paced environment

Detail-oriented and comfortable handling changing priorities

Schedule & Pay

Monday-Friday | 8:00 AM-4:30 PM | Full-Time

$18.00-$21.00/hr | Weekly Pay

Long-term temp with potential for hire based on performance

100% on-site schedule

Benefits

Weekly direct deposit

Medical, dental & vision insurance options

Paid holidays + referral bonuses

Temp-to-hire career advancement opportunities

Stable, full-time schedule

Support from your Kelly recruiting team throughout onboarding

If you've worked in customer service, call centers, order processing, admin support , or roles managing high-volume communication with SAP/CRM systems - apply today and help deliver fast, accurate service every day.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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