Aisles Online Shopper

Hy-Vee Food Stores • Gladstone, MO • 5h ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

Escorting them to the products they are looking for.

Securing products that are out of reach.

Loading or unloading heavy items.

Making note of and passing along customer suggestions or requests.

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Accurately selects groceries ordered online by customers.

Selects highest quality produce, meat, and other fresh products.

Selects, scans, and bags items from all temperature zones.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Tenders customer orders through POS and charge the customer's credit card.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Continually monitors incoming online orders to ensure prompt, on-time fulfillment.

Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limited supervision.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Technical Product Manager 2

U.S. Bank • Overland Park, KS • 1h ago

Management & Administrative

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

1h ago

Go to Apply

Treasury Management Sales Consultant

U.S. Bank • Overland Park, KS • 1h ago

Finance, Accounting & Banking

1h ago

Go to Apply

Client Advisor

UMB Bank • Kansas City, MO • 1h ago

UMB's bottom line is directly impacted by the growth of our commercial loan portfolio?and revenue generating lines of business in Treasury Management and Commercial Card. ?The team consists of?Commercial Relationship Man...

1h ago

Go to Apply

Personal Banker I

UMB Bank • Grandview, MO • 1h ago

Finance, Accounting & Banking

Personal Bankers at UMB are experts at building customer relationships and recommending and selling products and services. Personal Bankers use their product knowledge and every interaction to identify needs and offer fi...

1h ago

Go to Apply

Erie Home - Field Marketer - Kansas City

Leaffilter • Overland Park, KS • 4h ago

7001 W 95th St, Overland Park, KS 66212, USA $20.00 - $25.00/hour Job DescriptionBase Pay + Weekly Bonuses + Unlimited Commission + Benefits! (No Experience Needed - Full-Time) Job Summary Are you financially happy in yo...

4h ago

Go to Apply

Aisles Online Service Manager

Hy-Vee Food Stores • Overland Park, KS • 5h ago

Management & Administrative

Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to...

5h ago

Go to Apply

AP Team Lead

Walmart • Shawnee, KS • 5h ago

Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addition...

5h ago

Go to Apply

Electrical Engineering Intern (Co-op) - 1898 & Co., Power Systems Planning (Manhattan, KS)

Burns & McDonnell • Kansas City, MO • 5h ago

IT & Engineering

Description An Intern will work collaboratively with our teams to support a Burns & McDonnell Department, Global Practice or Regional Office. This position will provide support and assistance with requests in support...

5h ago

Go to Apply

Project Manager Low Voltage Electrical Building Technologies

P1 Group, Inc. • Lenexa, KS • 5h ago

Management & Administrative

Project Manager Low Voltage Electrical Building Technologies Lenexa, KS Full Time Office - Construction Mid Level Share ( https://p1groupinc.applytojob.com/app/share/9jxWzUXBWZ ) P1 Construction, LLC. is seeking a Low Vo...

5h ago

Go to Apply

Advanced Technical Support Specialist

Cornerstone onDemand • Kansas City, MO • 5h ago

IT & Engineering

Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cor...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.