Account Manager

Robert Half • Eden Prairie, MN • 12h ago

Description

This position will play a key part in supporting client accounts and ensuring their needs are met efficiently and professionally. This position requires strong organizational skills, attention to detail, and a commitment to delivering exceptional service.

Responsibilities:

Collaborate with the sales team to gather necessary information, prepare documentation, and coordinate with insurance carriers for renewals and new business submissions.

Handle client inquiries related to policy changes, endorsements, certificates of insurance, billing questions, and other general concerns.

Ensure accurate record-keeping and maintain account files in compliance with agency and carrier guidelines.

Communicate effectively with clients and internal teams to manage accounts and address issues promptly.

Review insurance policies, endorsements, and quotes to verify accuracy and completeness.

Assist clients in understanding their coverage, billing terms, and policy requirements.

Identify and resolve account-related issues proactively, escalating complex matters as needed.

Track renewal timelines, manage follow-up tasks, and maintain service calendars to support agency workflows.

Contribute to a collaborative team environment by sharing knowledge, supporting initiatives, and providing backup coverage when necessary.

Requirements

Minimum of 2 years of experience in commercial insurance, account management, or client service roles.

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Strong organizational abilities with the capacity to prioritize tasks in a dynamic environment.

Excellent written and verbal communication skills with a detail-oriented approach.

High attention to detail and a commitment to maintaining accuracy.

Proven ability to build and sustain positive relationships with clients.

Capability to work both independently and as part of a team.

Property & Casualty license is preferred but not mandatory.

Compensation & Benefits:

The targeted salary range for this position is $45-60K

Full benefits package, including health, dental, and vision insurance

3 Weeks PTO

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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