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Must meet agency in-office requirementsSalary commensurate with experience and qualificationsSalary Range:Information Technology Business Analyst II: $5,098.67/month - $5,797.00/month
Information Technology Business Analyst III: $5,798.00/month - $6,164.35/monthTEXAS WATER DEVELOPMENT BOARDand#8217;S MISSIONLeading the stateand#8217;s efforts in ensuring a secure water future for Texas.WORKING AT THE TWDBSee why our work makes an impact!Find out why the TWDB is a great place to work.Make a positive difference for the state of Texas. We encourage you to apply for positions that match your qualifications.The Texas Water Development Board (TWDB) offers a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit:http://www.twdb.texas.gov/jobs/benefits.asp.Please visit TWDB Career Page: http://www.twdb.texas.gov/jobs/ for more information.MILITARY EMPLOYMENT PREFERENCEVeterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of 25B Information Technology Specialist; 3D0X1 Knowledge Operations Management; IT Information Systems Technician, or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.Additional Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdfGeneral DescriptionPerforms complex (journey-level) to highly complex (senior-level) business analysis work. Work involves utilizing the agencyand#8217;s System for Tracking, Recording, and Monitoring (STRM) application and providing support across all divisions within the Office of Water Supply and Infrastructure. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. May train others. Works under general to limited supervision, with moderate to considerable latitude for the use of initiative and independent judgment. Reports to the Manager of the Technical Systems Oversight Department.Essential Job FunctionsFacilitates the resolution of service requests.
Monitors system integration and user acceptance testing prior to implementation.
Assists developers, systems analysts, or customers on system applications, software, and hardware.
Provides production support to users of systems and applications, including on-site support as needed.
Develops and/or reviews complex system documents to convey business requirements and support efficient system design.
Analyzes user requirements, procedures, and problems to automate or improve STRM.
Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them.
Analyzes program policies and procedures to determine their effect on STRM.
Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives.
Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
Develops training curriculum and conducts formal training sessions covering STRM.
Develops the design and/or review of test cases, processes change requests, and manages a projectand#8217;s scope, acceptance, installation, and deployment.
May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes.
May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners.
Participates in and may lead oversight of the STRM Business Team.
Maintains confidential and sensitive information.
Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agencyand#8217;s records retention procedures and schedule.
Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
May be required to operate a state or personal vehicle for business purposes.
Performs other duties as assigned.
Qualifications: Minimum QualificationsGraduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field.
Work Experience:IT Business Analyst II: Three years of relevant work experience in business analysis.
IT Business Analyst III: Five years of relevant work experience in business analysis.
Relevant education and experience can be substituted for each other on a year-for-year basis.Preferred QualificationsSix or more years of relevant work experience related to business analysis.
Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry.
Experience in project work involving Microsoft Power Platform tools and applications.
Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization.
State agency database/application experience.Knowledge, Skills, and Abilities (KSAs)Knowledge of local, state, and federal laws and regulations relevant to the Technical Systems Oversight Department.
Knowledge of the principles and practices of public administration.
Knowledge of software development lifecycle and systems development lifecycle concepts.
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Knowledge of project management principles and practices.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of relevant state and federal funding programs.
Skills in using Microsoft Office programs such as Word, Excel, and Access.
Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
Skills in business analysis methodologies.
Skills in analyzing and evaluating complex information technology programs, policies, and issues.
Skills in developing creative and workable solutions to complex problems and issues.
Skills in interpersonal communication and the ability to interact effectively with a wide variety of customers and stakeholders.
Ability to maintain the security or integrity of critical infrastructure within Texas.
Ability to meet agency in-office requirements.
Ability to analyze and interpret technical information including regulations, policies, and automation system documentation/specifications.
Ability to communicate in writing, translate user/bu
