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Outside Account Representative

Southwire • Carrollton, GA • 1h ago

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Date: Dec 4, 2025

Location: Carrollton, GA, US, 30117

Company: Southwire Company LLC

A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what's possible?

Location: Carrollton Headquarters

Job Summary

Builds and manages a portfolio of small to mid size client accounts in the electrical industry by applying foundational sales and technical knowledge. Works semi-autonomously to support client retention, identify new business opportunities, and ensure customer satisfaction. Receives moderate guidance on strategy while progressively building product expertise, understanding market dynamics, and developing trusted client relationships. Applies standard procedures to evaluate options and recommend solutions in straightforward situations.

Key Responsibilities

Administers assigned customer accounts by managing daily communications, order tracking, and service follow-ups across a designated territory.

Conduct routine field visits to client locations, providing product demonstrations, conducting account reviews, and resolving basic issues to ensure client satisfaction.

Coordinates sales and service activities to support the retention and expansion of existing accounts and the acquisition of new customers.

Develops proposals, quotes, and presentations by applying knowledge of electrical products, pricing structures, and customer needs.

Implements product and promotional strategies provided by sales leadership to drive awareness, customer engagement, and sales growth.

Analyzes somewhat usage patterns and sales data to identify reorder opportunities and align product recommendations with market trends.

Communicates with internal departments such as logistics, credit, and technical support to ensure customer expectations are met in a timely and efficient manner.

Identifies opportunities to upsell or cross-sell within existing accounts by leveraging product knowledge and client interactions to suggest value-added solutions.

Documents all sales activities, customer feedback, and account updates using CRM systems to maintain accurate records and support forecasting.

Recommends enhancements to territory plans, sales processes, or customer resources based on firsthand observations and customer insights.

Performs other duties as assigned

Complies with all policies and standards

Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals.

Required Education & Experience

Minimum Education Level: Bachelor's Degree or equivilant experience.

Years of Experience: 2-4 years

Travel

Travel: 50%

Skills

Relationship Building

Negotiation

Analytical Skills

Lead Generation

Enthusiasm

Influencing Skills

Forecasting

Customer Relationship Management

Positivity

Market Research

Benefits We Offer:

401k with Matching

Family and Individual Insurance Packages (Health, Life, Dental, and Vision)

Paid Time Off & Paid Holidays

Long & Short-Term Disability

Supplemental Insurance Plans

Employee Assistance Program

Employee Referral Program

Tuition Reimbursement Programs

Advancement & Professional Growth opportunities

Parental Leave

& More

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Nearest Major Market: Atlanta

Apply now »

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