Job Description Summary
The Healthcare Services Account Manager (HSAM) is responsible for driving service sales growth in Virginia by achieving annual revenue targets, building strong relationships with key decision-makers, and identifying opportunities to meet customer needs. This role involves managing the full sales cycle, including prospecting, renewals, multi-vendor expansion, and lifecycle management of GE equipment, while collaborating with internal teams to deliver seamless customer service. The HSAM must maintain deep knowledge of GE products, market trends, and customer challenges, effectively differentiate offerings, and represent the company at industry events. Success requires strong communication, negotiation, and relationship-building skills, along with proven experience in healthcare sales and a solid understanding of the U.S. healthcare system.
Job Description
Role Summary/Purpose
The Healthcare Services Account Manager (HSAM) is responsible for creating and winning Service sales opportunities primarily in Virginia.
Essential Responsibilities
Accountable for Annual achievement of multiple sales and revenue OP targets for assigned territory
Cultivating, leveraging, and developing long-term customer relationships, including "C" level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs. Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools
Collaborate with Market Service Director and Executive Strategic Client Directors within the market to provide seamless customer service.
Manage operating plan objectives relative to Point of Sale (POS), Renewal (DI, CS) Warranty Conversion, Multi-Vendor Expansion, GE Winbacks, and Options and Upgrades.
Maintain up to date detailed knowledge of customer products and services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers. Continuously update understanding of customers changing clinical and/or operational issues and challenges
Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company.
Prospect for new customers and business in addition to growing and maintaining our existing customer portfolio.
Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities
Manage install base and drive lifecycle management. Maintain strategic focus on lifecycle cost for GE equipment.
Generate leads for Asset Management /Optimization opportunities.
Track and communicate market trends to/from the field including competitor data and develop and lead effective counterstrategies.
Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts
Qualifications / Requirements
Bachelor's degree and a minimum of 2 years selling experience OR an associate degree with a minimum of 5 years selling experience OR a high school diploma with a minimum of 10 years selling experience.
Previous experience in the Healthcare industry and/or commercial sales
Excellent verbal and written communication skills in local language
Ability to synthesize complex issues and communicate in simple messages
Excellent negotiation & closing skills
Strong presentation and relationship building skills
Ability to energize, develop and build rapport at all levels within an organization and work well within a team
Valid motor vehicle license
You must be legally authorized to work in the United States without restriction
Desired Characteristics
Proven experience and success selling capital equipment and/or Service
Hospital executive relationship building skills
Excellent computer and analytical skills
Strong understanding on the US Healthcare system and buying groups
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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LI-Remote
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
For U.S. based positions only, the pay range for this position is $69,360.00-$104,040.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
