Date Posted:
2025-12-03
Country:
United States of America
Location:
01: Building 01 Windsor Locks One Hamilton Road, Windsor Locks, CT, 06096 USA
Position Role Type:
Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.
For a complete definition of "U.S. Person" go here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62
Security Clearance:
None/Not Required
Join our dynamic Engine Control Systems Aftermarket team and help shape the in-service experience of industry-leading engine control systems. In this role, you'll turn real-world field data into meaningful insights, lead hardware investigations that drive product innovation, and partner with engineering, suppliers, MROs, and global operators to solve technical challenges that keep aircraft flying safely and efficiently. You'll play a key part in creating service documentation, supporting AOG responsiveness, guiding root-cause solutions, and championing the voice of the customer to elevate product reliability and performance.
If you're passionate about making an impact across the full lifecycle of advanced aerospace systems, this is the place to do it.
What You Will Do
Gather field data (reliability, field/operational issues) and present findings to internal/external customers
Drive and coordinate hardware investigations
Engage with Project Engineering, Aftermarket Program Management, suppliers, maintenance repair and overhaul (MRO) organizations, engine/airframe manufacturers and aircraft operators to address product/system related technical issues
Work with Technical publications for initiation, planning, and coordination of Service Bulletins (SB), Service Information Letters (SIL), and Component Maintenance Manuals (CMM)
Work with the Collins Customer Response Center (CRC) to address in-service technical and aircraft-on-ground (AOG) issues in an appropriately responsive manner for assigned systems and products
Assist with root cause analysis, corrective action plans, and implementation to address chronic or significant field/operational issue with Collins parts/systems
Act as the "voice of the customer" for promoting positive change to our products and processes
Develop familiarization training for our products
Minimal travel
Qualifications You Must Have
Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
Qualifications We Prefer
Mechanical, electro-mechanical, and electrical component experience
Experience communicating at all levels of an organization (executive to technician)
BSME
Aftermarket or product/aircraft/engine troubleshooting experience/ability
What We Offer
Some of our competitive benefits package includes:?
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance,?critical illness?insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance ????????
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!?
May be eligible for relocation
Learn More & Apply Now!
We make modern flight possible for millions of travelers and our military every second.? Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
*Please ensure the role @type (defined below) is appropriate for your needs before applying to this role.
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
Regardless of your role @type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Apply now and be part of the team that's redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
