Customer Service Associate

Walgreens • Townsend, MA • 8h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1720709BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 18 MAIN ST,TOWNSEND,MA,01469

Full District Office Address: 18 MAIN ST,TOWNSEND,MA,01469-01300-17212-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17212-TOWNSEND MA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Go to Apply

Administrative Assistant Mid Level

Adecco US, Inc. • Marlborough, MA • 1d ago

Management & Administrative

Adecco is currently assisting a client in their search to fill a Administrative Assistant located in Marlborough MA(Hybrid role) Administrative Assistant Marlborough MA (Hybrid role) 4 Month Contract Pay Rate ::$28/HR. W...

1d ago

Go to Apply

Environmental Services Aide, -32 hours/week, 3p-11:30P

Tufts Medicine • Lowell, MA • 2d ago

Management & Administrative

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. C...

2d ago

Go to Apply

Military Personnel and Administrative Specialist

U.S. Army Reserve Command • Londonderry, NH • 4d ago

Management & Administrative

Summary About the Position: This is a military technician position with the 99th Readiness Division (RD), Reserve Personnel Action Center (RPAC), Devens Satellite, NH014, located at Londonderry, New Hamsphire. This posit...

4d ago

Go to Apply

Security Officer Armed

Allied Universal • Merrimack, NH • 4d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

4d ago

Go to Apply

Developmental Services Wrk II

State of Massachusetts • Tewksbury, MA • 5d ago

Management & Administrative

This position is located in Tewksbury, MA The Department of Developmental Services (DDS) seeks a caring and compassionate applicant for the role of DIRECT CARE WORKER II (DSW II) who is committed to building meaningful r...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.