Wyndham Hotels & Resorts is now seeking a Senior Manager, Hotel Integration - Distribution Launch to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.
Why Wyndham?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you!
The Role
The Sr. Manager, Hotel Integration - Distribution Launch is a critical role responsible for the managing and guidance of our franchisees on the collection, validation and transmittal of vital property specific on-boarding details for all new properties. He/she will be the liaison and trainer coordinating all critical functions needed to successfully launch approximately 70 new properties annually on centralized distribution systems including Wyndham Reservation systems, Global Distribution Systems, Online Travel Agencies, and various other channels. This will include leading the property through individualized training on property specific functions as it relates to driving revenue through the WH&R channels, revenue management standards utilizing WH&R available resources, offering guidance on initial set up of rates within those standards, assessing the competitive environment through in-depth market research and ensuring competitiveness, providing support for reservation system functionality and ensuring the property has a sound revenue management and distribution strategy in place prior to and through the opening/conversion.
In addition to Distribution Launch efforts, the position will take the lead with their assigned team counterpart within Hotel Integration in identifying and developing competitive rate plan strategies and market opportunities. This includes reviewing rate plan setup and strategies, developing Cvent rates, as well as numerous other functions that enhance the financial performance potential.
What you'll do
Integration:
Manage and guide new owners in maximizing their revenue potential by developing and establishing strategies while ensuring the complete and accurate submission of property datapacks.
Maintaining high quality of property information by validating, market research and review of property information on existing distribution channels.
Collaborate with new owners to develop and execute successful strategic goals to maximizing their potential to become successful, utilizing the tools and resources available with the respective brand affiliation and being part of WH&R.
Lead a successful launch in all distribution channels throughout the onboarding process to enhance revenue potential through Ecommerce, Global Sales, Rev Mgmt., etc.
Accomplish objectives set by leaders by ensuring established processes are deployed and in place for measuring success and franchisee satisfaction.
Mitigate and solve escalations as it relates to channel visibility with strong communication skills and understanding of processes.
Additional responsibilities to enhance franchisee experience as identified and/or assigned.
Research and assign hotel names for all Wyndham properties in accordance with brand standards and legal requirements.
Project Management:
Lead special projects or initiatives assigned by the leadership of Hotel Integration.
Collaborate with director to establish strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
Play a pivotal role in team leadership by monitoring department tasks, mentoring teammates, and creating a positive work environment.
Business Analysis
Taking a lead role in the effort to assist Hotel Integration department heads in the planning and forecasting processes and special project needs. Additionally, identify opportunities for creating operational improvements and cost efficiencies.
Work closely with Franchise Operations to collaborate and coordinate reporting efforts and joint initiatives supporting Hotel Integration and the overall organization.
You'll be successful if you have
Direct and Indirect Leadership - Provide leadership within the team and across multiple departments to ensure the successful onboarding of new hotels and efficient team results.
Business Analysis - A macro and micro perspective on property data with regards to PMS/CRS reporting, OTA management, opening forms, etc. and identify opportunities and the root cause of issues to ensure process success.
Project Management - Strong independent problem solving and project execution skills. Demonstrated ability to multi-task, make autonomous decisions and drive operational change.
Communication - Design, develop and manage operational efforts and reporting that drives company performance related to distribution.
Industry- Requires level of professional knowledge and discipline of related fields in the industry.
Required Qualifications/Experience
Bachelor's degree in relevant field.
Minimum of 3 years in a leadership role with direct reports.
Minimum 5 years' experience in hotel industry (GM, AGM, DOS, Front Office Management).
Familiarity with hospitality or franchise operations.
Proficient in the use of automated systems, pc and software programs including: Microsoft word, Excel, and PowerPoint.
Experience with Salesforce is a plus.
1-2 years Revenue Management experience preferred.
Experience in driving process improvement initiatives.
Demonstrated success in hospitality operations and/or business management.
Company Overview
Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time
Compensation & Benefits
For U.S. based positions only, the expected pay range for this position is $85,000 - $100,000 annually.
Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.
In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 15% annual target, subject to the terms of the Plan.
Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company's core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:
Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 2.019 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2025, there is an additional 8 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.
Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits (https://careers.wyndhamhotels.com/content/Our-Benefits/?locale=en_US) Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.
We are accepting applications for this position through 12/31/2025.
