IT Intern

BANTERRA CORP • Marion, IL • 1d ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13128639

The IT Intern supports the day-to-day functions of the IT Team while learning fundamentals through\ hands-on projects, research, and guided reading. This intern actively receives training from mentors\ within the department, with the opportunity to shadow various roles and work on special projects. This\ is a part-time role (less than 30 hours per week), with flexible scheduling to accommodate class schedules.\ The ideal candidate for this program should be a third-year or beyond college student pursuing a major\ in IT or a related field.

ESSENTIAL DUTIES

Shadow and gain an understanding of IT operations, rotating through various specialties to observe\ workflows and team dynamics.

Assist in the setup and installation of equipment, such as PCs and laptops.

Participate in IT support efforts by screening and directing calls, documenting and monitoring\ requests in the support ticketing system, and assisting with writing procedures.

Contribute to special projects, providing strong research, attending and participating in meetings\ and project tracking, and reporting ongoing progress to the IT Manager.

Prepare summaries, reports, and presentations to share learnings and recommendations with senior\ leadership.

Maintain confidentiality and adhere to all bank policies, procedures, and regulatory requirements\ throughout the internship.

Assume responsibility for special projects as assigned.\ EDUCATION & CERTIFICATIONS

Current enrollment toward a degree in IT or a related field required.

Minimum Junior or beyond collegiate experience required.\ MINIMUM REQUIREMENTS

Ability to maintain professionalism and confidentiality in all internship functions.

Excellent communication skills and the ability to communicate effectively, verbally and in writing, with\ internal and external customers at all levels.

A positive and proactive approach to work, demonstrating enthusiasm, adaptability, and the ability\ to maintain composure and professionalism in stressful or adverse conditions.

Research and critical-thinking abilities, with skill to successfully organize work and manage time.

Proficient computer literacy, including comfort with Microsoft systems and Office Suite.

Intermediate typing skills to meet the needs of this position.

Current drivers license and reliable transportation with appropriate insurance coverage; additionally,\ the ability to drive occasionally in the course of performing assigned duties and responsibilities.

The ability to work with minimal or no supervision.\ ADDITIONAL QUALIFICATIONS

Experience working in an office environment preferred

NOTE\ This job description in no way states or implies that these are the only duties to be performed by the\ employee(s) incumbent in this position. Employees will be required to follow any other job-related\ instructions and to perform any other job-related duties requested by any person authorized to give\ instructions or assignments.\ All duties and responsibilities are essential functions and requirements and are subject to possible\ modification to reasonably accommodate individuals with disabilities. To perform this job successfully,\ the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.\ Some requirements may exclude individuals who pose a direct threat or significant risk to the health or\ safety of themselves or others.\ The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This\ document does not create an employment contract, implied or otherwise, other than an at will\ relationship.\ The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA\ regulations and other laws/regulations as applicable.

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