Position Description
Serco is seeking a motivated manager as a Manager Technical Operations to join our growing team of diverse professionals supporting our Joint Staff J7 team located in Suffolk, Virginia (on-site).
An active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a Top Secret (TS) security clearance.
The selected candidate will be responsible for leading the Collective Joint Training (CJT) task order in support of the Joint Staff J7 Deputy Directorate for Joint Training (DDJT) in Suffolk, VA. The Task Order Lead will perform day-to-day management and planning of overall CJT task order operations in support of the DDJT, integrating multiple projects and groups of team members at multiple locations. The Task Order Lead routinely interfaces with the COR, TA, and government management personnel. The CJT team supports the DDJT with the development, delivery, and enablement of collective joint training to enhance the operational effectiveness of the current and future joint force.
The candidate will be responsible for the design, planning, preparation, coordination, execution, and analysis of the operational and technical aspects of Joint, Service and multinational training events to support the war fighter and for the management of all aspects of the Task Order to include: personnel performance and reporting; production and quality control of products and services; preparation of formal reports; development and monitoring of task level performance metrics; and directing, mentoring, and training subordinates. The candidate will ensure the timely delivery of quality products and services.
In this role, you will:
Serve as primary interface to senior government personnel supporting DDJT
Manage all CJT task order activities; lead task order reviews with customers to discuss cost, schedule, and technical performance
Oversee program integration, management of cost, accuracy of event scheduling, synchronization of planning and functional support, and performance quality control
Identify task order issues and obtain solutions, such as allocation of resources or changing contractual requirements and specifications
Provide supervision and leadership to the CJT contractor team supporting DDJT operations
Serve as a key interface to Northrop Grumman program leadership, including the facilitation of reach back to other Northrop Grumman organizations possessing skills, technologies, or expertise beneficial to the task order
Coordinate overall execution of the performance of the contract team
Identify issues and formulate alternatives for issue resolution
Some travel may be required, but is not expected to exceed 10%
Meet the Recruiter:
Qualifications
To be successful in this role, you will have:
An active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a Top Secret (TS) security clearance
One of the following:
Bachelor's degree with a minimum of 20 years of military operational experience
or Master's degree with a minimum of 10 years of operational experience working with General Officer (GO)/Flag Officer (FO)/Senior Executive Service (SES) leaders
A minimum of 4 years of experience on a 3-star or 4-star Joint or Service Headquarters staff or civilian equivalent
To be highly knowledgeable about the deployment and employment of joint forces at the operational and strategic levels in concert with the other instruments of national power
A thoroughly understand how echelons at the theater strategic and operational levels plan and execute joint operations
Fully understand the Joint Exercise Life Cycle (JELC), Universal Joint Task List (UJTL), and Master Scenario Event List (MSEL) processes
To be willing and able to travel both CONUS and OCONUS as needed (up to 10% of the time)
A valid U.S. Passport
Must be able to work on-site in Suffolk, Virginia
Additional desired experience and skills:
Active U.S. DoD Top Secret/SCI security clearance
Joint Forces Staff College or PMEII graduate
Senior Service School graduate
Joint Staff or OSD experience
Command tour at O-5 or O-6 level
Joint training or joint exercise experience
Contract program management experience
Highly self-motivated and directed, with keen attention to detail.
Able to effectively prioritize tasks in a high-pressure environment.
Ability to effectively interact with customers.
If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract @type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan that includes counseling conditions
Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.
To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
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ID 72157
Recruiting Location : Location US-VA-Suffolk
Category Training
Position Type Full-Time
Security Clearance Other
Clearance Details An active U.S. Department of Defense (DoD) Secret security clearance with the ability to obtain a Top Secret (TS) security clearance.
Telework No - Teleworking not available for this position
Salary Range/Amount $108625.00 - $217252.00
