Complex Business Travel Sales Manager

Omni Hotels • Washington, DC • 2h ago

Overview

Shoreham Hotel

An icon among Washington, D.C. hotels, the Omni Shoreham has hosted presidents, world leaders and inaugural balls since its inception in 1930. Nestled within one of the city's premier residential and diplomatic neighborhoods, this 13.5-acre resort boasts over 100,000 Sq Ft of meeting and event space, 4.5 acres of pristine gardens, outdoor terraces, outdoor pool and health club truly make this the resort hotel of the Nation's Capital.

The Omni Shroreham Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Shoreham may be your perfect match.

Job Description

The Complex Business Travel Sales Manager is responsible for driving revenue and occupancy through the development and execution of strategic sales plans for the transient marketsegment, (ESP Local and Global Accounts, Consortia, Government, Diplomatic), for the Omni Shoreham Hotel in Washington, DC and Omni Richmond Hotel in Richmond, Virginia. This role requires a strong focus on achieving monthly room night goals, building and maintaining client relationships, and collaborating effectively with cross-functional teams. The ideal candidate will posess a proven track record in sales, a deep understanding of the business travel industry, and the ability to thrive in a fast-paced environment. By combining a strong sales focus with a deep understanding of the business travel market, the Complex Business Travel Sales Manager will play a critical role in driving revenue growth and market share for the hotels. ( $72,000.00 - $85,000.00 annual salary, based on experience)

The position will be located on property in Washington, DC and will report to the Director of Sales for the Omni Shoreham and the Omni Richmond.

Responsibilities

Develop and implement comprehensive sales strategies to achieve or exceed room night and revenue goals for the Transient market segments across the Omni Shoreham Hotel in Washington, D.C. and Omni Richmond Hotel in Richmond, Virginia.

Identify, qualify, and cultivate new business opportunities within target accounts, while maintaining and expanding existing relationships.

Conduct regular sales calls, presentations, and site inspections to generate demand and secure bookings

Collaborate with hotel operations to ensure seamless guest experiences and exceed customer expectations

Handle inquiries and bookings for transient groups (less than 10 rooms) that would qualify as Local ESP room nights

Manage and respond to ESP Local and Consortia RFP's (via Lanyon/Cvent) in a timely manner.

Analyze market trends and competitor activities to identify opportunities and adjust sales strategies accordingly

Develop and maintain accurate sales forecasts, reports, and performance metrics

Represent the hotel at industry events, trade shows, and networking functions

Provide leadership and mentorship to the sales team, as applicable.

Monthly travel to Omni Richmond Hotel.

Qualifications

Bachelor's degree in Hospitality Management or a relayed field preferred

Minimum of three (3) years of successful sales experience in the hospitality industry with a proven track record of achieving sales goals

Demonstrated ability to build and maintain strong relationships with clients and internal stakeholders

Excellent communication, presentation, and interpersonal skills

Strong organizational and time management abilities

Proficient in sales and CRM software

Willing to travel approximately 25-30% of the time

In-depth knowledge of the business travel industry and corporate account management

Experience with yield management and revenue optimization strategies

Strong negotiation and closing skills

Ability to multi-task in a fast-paced environment.

Passion for delivering exceptional customer service skills

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

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