Description:
The Opportunity
Hyatt seeks an enthusiastic Analyst to join our Global Revenue Management department. In this role, you will be collaborating closely with the broader Commercial Services team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
Under the guidance of leadership, this person will be responsible for using their analytics expertise in providing a variety of tasks, including, but not limited to:
-Build and maintain SQL queries, data pipelines, and quality checks to source/prepare RM & Distribution datasets
-Use Hyatt's approved Generative AI operating model and tools to speed exploratory analysis, summarize insights, and proto@type workflows while following governance.
-Produce recurring dashboards and self-serve reporting (Tableau/Power BI/ThoughtSpot); document definitions and refresh cadence.
-Execute ad-hoc analyses and deep dives on pricing, demand, channel mix, and campaign performance; summarize clear, actionable recommendations.
-Support experimentation and measurement (pilots/A-B tests), including test design support, tracking, and readouts.
-Partner with CS Analytics, RM, and Distribution stakeholders to gather requirements, develop user stories, support UAT, and close feedback loops.
-Monitor data quality and platform health; triage issues, escalate as needed, and maintain runbooks/playbooks.
-Contribute to documentation (data dictionary, SOPs) and enablement (how-to guides, office hours, training) to drive adoption.
Qualifications:
Experience Required:
-Strong analytical and critical-thinking skills; ability to structure ambiguous problems and validate results with attention to detail.
-Practical experience with SQL and advanced Microsoft Excel for data preparation, analysis, and QA.
-Exposure to data visualization tools (e.g., Tableau, Power BI, ThoughtSpot) and comfort building clean, reliable dashboards.
-Basic knowledge of statistics/experiment design and an interest in revenue management, pricing, or distribution analytics.
-Clear written and verbal communication; ability to translate technical findings into business-friendly insights.
-Knowledge of the hospitality industry is a plus, not a requirement.
Experience Preferred:
-Bachelor's degree in a relevant field (e.g., Business, Data/Computer Science, Engineering, Economics, Statistics, Hospitality) or equivalent practical experience.
-Experience using generative AI tools (e.g., ChatGPT) within governance guidelines.
-Nice to have: basic Python or R, Git, and familiarity with cloud data warehouses (e.g., Snowflake, Azure).
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $68,800-$110,000.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office
Pay Basis: Yearly
Job Level: Full-time
Job: Revenue
Req ID: CHI015034
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
