Epic Kaleidoscope Analyst

CTG • Chicago, IL • 3h ago

CTG is seeking to fill an Epic Kaleidoscope Analyst position for our client in Chicago, IL.

Duration: 6 months

Duties:

Serve as the subject-matter expert for Epic Kaleidoscope within ophthalmology/optometry service lines, supporting the organization's Epic Refuel initiative.

Design, build, configure, and optimize Epic Kaleidoscope components, including eye exam documentation, diagnostic testing configuration (visual fields, OCT, fundus imaging, biometry, etc.), procedure workflows, SmartForms/SmartTools, documentation templates, workqueue logic, and clinical decision support.

Maintain integrations between Kaleidoscope and ophthalmic imaging devices/systems such as Zeiss Forum, Heidelberg, Optos, and Topcon.

Conduct workflow analysis to identify inefficiencies, reduce clinician burden, and develop standardized, streamlined processes across eye care clinics.

Partner with physicians, technicians, imaging specialists, schedulers, and operational leaders to gather requirements and translate them into technical solutions.

Support related ambulatory workflows across modules such as Ambulatory, Cadence, Care Everywhere, Orders, and Radiant/Imaging integrations.

Develop and execute test plans for upgrades, new build, and optimizations; troubleshoot issues and perform root-cause analysis.

Create and maintain documentation, job aids, training materials, and testing artifacts.

Participate in governance, Refuel prioritization groups, and multidisciplinary design sessions to ensure build consistency and sustainability.

Skills:

Epic Kaleidoscope expertise with strong technical proficiency in build and optimization.

Strong analytic, problem-solving, and workflow engineering skills.

Ability to interpret clinical requirements and translate them into system configuration.

Excellent interpersonal skills with the ability to collaborate with clinicians, operations, and technical teams.

High attention to detail and adaptability in a rapid, improvement-focused environment.

Experience:

Required:

Epic Kaleidoscope Certification.

4+ years of Epic build, optimization, or support experience, preferably in ambulatory or specialty clinic settings.

Understanding of ophthalmology, optometry, imaging, or diagnostic workflow processes.

Preferred:

Experience participating in EHR optimization programs (e.g., Refuel, efficiency initiatives, workflow redesign).

Knowledge of integrated Epic modules such as Ambulatory, Cadence, Orders, Radiant, and device interfaces.

Experience supporting ophthalmology service lines, imaging departments, or specialty clinics.

Education:

Bachelor's degree in Healthcare, Information Technology, Informatics, or related field preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Morgan Fickert at Morgan.Fickert@ctg.com . Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $80.00 to $95.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market conditions, and where applicable, licensure or certifications. A competitive benefits package is also offered.

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

CTG

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