Financial Solutions Specialist

First Commonwealth Bank • Jersey Shore, PA • 2d ago

What Great Looks Like in this Role

As an FSS I, your days will be divided into 5 essential job functions:

Champion Operations and Compliance -- 80% of your time will be spent protecting the privacy and security of our customers. You will do this through the following activities:

a. Protect the privacy and the security of our customers

b. Process daily transactions and be alert to fraud

c. Follow proper cash handling, teller differences and dual control guidelines

d. Always maintain proper cash limits including drawer, vault and total FSC limits

e. Mitigate risk by adhering to FCB policies, procedures and processes

f. Ask questions and seek guidance

Grow Consumer Relationships -- 5% of your time will be spent establishing and growing consumer relationships through the following activities:

a. Engage in productive conversations on inbound calls and at the drive thru

b. Utilize marketing campaigns to inform customers about our products and promotions

c. Ask for referrals and advocate for the Refer-A-Friend program

d. Partner with your team to uncover additional needs based sales opportunities

Deepen Consumer Relationships -- 5% of your time will be spent growing relationships with your existing customer base. You will do this through the following activities:

a. Conduct service related outbound calls and achieve assigned call goal

b. Identify partner referrals by asking purposeful questions

c. Obtain unsecured lending certification to uncover non-real estate secured lending opportunities

Personal Development -- 10% of your time will be spent ensuring that you are engaging in the right activities to drive growth, both in balance sheets and in yourself. This will happen by engaging in the following activities:

a. Take ownership of your own development

b. Progress toward completion of Pathways

c. Learn BUILD and BUILD 2.0, our sales conversation framework

d. Become a subject matter expert on our digital products

e. Stay informed with Need2Know and First2Know

f. Complete all required trainings in a timely manner

Customer Experience -- every day, every customer, every interaction you will always have the following at the top of your mind:

a. Live our Mission and Core Values

b. Be a Champion of our Customer Service Promise to Put Customers First, Be Relentless, Inspire Confidence, Champion Simplicity and Obsess with Yes

c. Increase the sales effectiveness and efficiency of your team by championing BUILD and conducting consistent outbound calling

d. Promptly follow-through and ensure you are the single contact for problem resolution

e. Follow the "One to say YES, two to say NO" rule

f. Maintain the highest standard of conduct and account integrity for yourself and your team

Bona Fide Occupational Qualifications

A high school diploma or equivalent.

Two (2) or more years of relevant experience in a client-centric sales environment with a proven track record of exceeding assigned goals, delivering a high level of client service and adhering to operational expectations.

Excellent communications skills, passionate about helping others, motivated to learn, solutions-based sales skills, professionalism, resourcefulness, exceptional relationship-building skills, ability to excel in a complex and dynamic environment.

Technologically savvy (i.e., Microsoft Office, Internet, mobile technology, bank systems).

A valid driver's license and ability/willingness to travel regionally.

Similar Jobs

Tax Accountant- Public

Robert Half • Williamsport, PA • 1w ago

Finance, Accounting & Banking

Description We are looking for a skilled Tax Accountant to join our team on a very hybrid basis in Williamsport, Pennsylvania. Can be mostly remote but commutable to Williamsport. This role focuses on providing comprehen...

1w ago

Go to Apply

Summer 2026 Audit Internship

Baker Tilly • Williamsport, PA • 1w ago

Finance, Accounting & Banking

Qualifications: Successful candidates will be: Enrolled as a student during the current school year in an accounting or related business program, with sufficient course work and credits to sit for the CPA exam in the sta...

1w ago

Go to Apply

Commercial Banking Relationship Manager

Northwest Bank • Lock Haven, PA • 2w ago

Finance, Accounting & Banking

Reference #: R-100984 Job Description Job Summary The C & I Commercial Relationship Manager is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to mee...

2w ago

Go to Apply

Commercial Banking Relationship Manager

Northwest Bank • Williamsport, PA • 2w ago

Finance, Accounting & Banking

Reference #: R-100966 Job Description Job Summary The C & I Commercial Relationship Manager is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to mee...

2w ago

Go to Apply

Relationship Banker

First National Bank • Lock Haven, PA • 2w ago

Finance, Accounting & Banking

Reference #: 2025-02116 Primary Office Location:40 Bellefonte Avenue. Lock Haven, Pennsylvania. 17745. Join our team. Make a difference - for us and for your future. Position Title: Relationship Banker Business Unit: Ret...

2w ago

Go to Apply

Metal Fabrication Specialist

Confidential Employer • Jersey Shore, PA • 7h ago

Manufacturing & Warehouse

Custom restoration business seeking a metal fabrication specialist responsible for operating and maintaining metal fabrication equipment including but not limited to a waterjet. press brake, rolls, band saw, welders, gri...

7h ago

Go to Apply

Diesel Mechanic

Staiman Recycling Corporation • Williamsport, PA • 18h ago

Manufacturing & Warehouse

Heavy Equipment Mechanic -- Day Shift | Williamsport, PA. Join a stable, family-owned company that's been in business for over 120 years! At Staiman Recycling, you'll work on a variety of diesel trucks and heavy equipmen...

18h ago

Go to Apply

Traveling Retail Merchandiser - Overnight

SAS Retail Services • Williamsport, PA • 2d ago

Retail & Hospitality

Reference #: PDXASI064D1CE1-FF38-406E-BFDD-FBAF8E60 We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their live...

2d ago

Go to Apply

Sales Associate

Petco, Inc • Muncy, PA • 2d ago

Sales & Marketing

Reference #: R333739 Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbe...

2d ago

Go to Apply

Truck Driver Refrigerated OTR Fleet

Roehl Transport • Williamsport, PA • 2d ago

Trucking & Construction

In our over-the-road National Refrigerated Fleet truck driving job, you'll haul cheese and other frozen or temperature controlled products in state-of-the-art trailers across 48 states and Canada. As you see the nation,...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.