Aisles Online Shopper

Hy-Vee Food Stores • Coralville, IA • 1h ago

Additional Considerations (if any):

Daytime Shifts

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

Escorting them to the products they are looking for.

Securing products that are out of reach.

Loading or unloading heavy items.

Making note of and passing along customer suggestions or requests.

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Accurately selects groceries ordered online by customers.

Selects highest quality produce, meat, and other fresh products.

Selects, scans, and bags items from all temperature zones.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Tenders customer orders through POS and charge the customer's credit card.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Continually monitors incoming online orders to ensure prompt, on-time fulfillment.

Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limited supervision.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Altoona Traveling Cable Technician

TEKsystems • Cedar Rapids, IA • 1h ago

Retail & Hospitality

OPEN TO RELIABLE ENTRY LEVEL TECHNICIANS (no experience required just an initiative to learn and eager to start a career in Data centers) Location: Initial 6-month assignment in Altoona, IA Transition to Lebanon, IN in J...

1h ago

Go to Apply

Aisles Online Pickup Clerk

Hy-Vee Food Stores • Coralville, IA • 1h ago

Management & Administrative

Additional Considerations (if any): Daytime Shifts - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed...

1h ago

Go to Apply

Analytical Reporting Analyst - Hybrid

Aegon Asset Management • Cedar Rapids, IA • 1h ago

Job Family Treasury, Capital Management and Asset Liability Management About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential...

1h ago

Go to Apply

Sales Trainee - Electrical

Graybar • Cedar Rapids, IA • 1h ago

Sales & Marketing

Make a difference. As a Sales Trainee , you will learn the electrical distribution business and Graybar's sales process through a mix of formal training sessions and hands-on learning. Our Sales Trainees are exposed to a...

1h ago

Go to Apply

Senior Materials Manager (Onsite)

Collins Aerospace • Coralville, IA • 8h ago

Management & Administrative

Date Posted: 2025-11-20 Country: United States of America Location: HIA34: Coralville, IA 2855 Heartland Dr , Coralville, IA, 52241-2733 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Req...

8h ago

Go to Apply

Medical Director, Behavioral Health

Molina Healthcare • Cedar Rapids, IA • 20h ago

Hospital & Medical

JOB DESCRIPTION Job SummaryProvides medical oversight and expertise related to behavioral health and chemical dependency services, and assists with implementation of integrated behavioral health care programs within spec...

20h ago

Go to Apply

Medical Director, Behavioral Health

Molina Healthcare • Iowa City, IA • 20h ago

Hospital & Medical

20h ago

Go to Apply

Bakery Clerk

Hy-Vee Food Stores • Iowa City, IA • 1d ago

Retail & Hospitality

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

1d ago

Go to Apply

Retail Assistant Store Manager

L'Oreal USA • Cedar Rapids, IA • 1d ago

Retail & Hospitality

Home ( https://careers.loreal.com/en\US/content/Home ) / Job Search ( https://careers.loreal.com/en\US/jobs/SearchJobs ) / 222305 Retail Assistant Store Manager Cedar Rapids, IA, Iowa Apply now ( https://careers.loreal.c...

1d ago

Go to Apply

Registered Nurse- Case Management- Float

Veterans Affairs, Veterans Health Administration • Iowa City, IA • 1d ago

Hospital & Medical

Summary The Registered Nurse- Case Management- Float falls under the clinical pathway, as a direct care nurse, and reports to the Clinical Manager, Patient Care Services Service Line Responsibilities Major duties include...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.