Training Specialist III
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Training Specialist III
Salary
$58,872.00 - $64,908.00 Annually
Location
USA, CO
Job Type
Full Time
Job Number
TAA-03582-11.2025
Department
Department of Revenue
Division
Taxation - TPS: Contact Center
Opening Date
11/24/2025
Closing Date
12/3/2025 5:00 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
Haley Thompson, HR Analyst, haley.thompson@state.co.us
Primary Physical Work Address
This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits with client groups, including to the position address at 2829 W. Howard Place, Denver, CO. 80204.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department Information
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !
Helpful tips for applying:
Applying for a Job with the State of Colorado .
What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM)
Due to the State's current hiring freeze, this position will not be filled until January 1, 2026 or after
Description of Job
What We Do:
The Colorado Department of Revenue's Taxation Education and Training Team creates and executes public education programs as well as internal employee trainings that further the goals and objectives of the Department. Our team of customer-focused, motivated, professionals is dedicated to providing educational resources through public interaction that may include contact with local individual businesses, business associations, tax professionals and individual taxpayers via face-to-face group training classes, webinars, and one-on-one individual training.
The Education and Training Team is seeking an individual with a strong background in training/education of adult learners and extensive experience and/or knowledge in Colorado tax to serve as a Training Specialist III within the unit. The position will be responsible for educating both internal and external audiences on current and future tax information and tax filing requirements based on department policies, accounting processes, and existing and future tax legislation.
The typical day as a Training Specialist III:
The primary duties and responsibilities of a Training Specialist III include:
Training both in person and virtually on a variety of tax @types and Colorado tax laws to taxpayers, tax professionals, business owners and other stakeholders;
Traveling to various locations based on needs of the role and current key CDOR projects;
Interact with Colorado taxpayers and assist with training support based on individual taxpayer needs and CDOR priorities;
Partnering as needed with Taxpayer Service Center and Call Center staff as well as other internal work groups to support in any needed taxpayer training or education goals;
Answering web messages, responding to emails, phone and face-to-face appointments, and community outreach events and;
Participating in all necessary reporting and tracking of data reflecting team project success and implementation.
This is a remote position that is primarily tasked with performing work duties via flex-place (aka
telework, work-from-home arrangements) with infrequent on-site visits with client groups, including to the position address at 2829 W. Howard Place, Denver, CO. 80204.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.
Class Code & Classification Description:
H4I3XXTRAINING SPECIALIST III (https://drive.google.com/file/d/0B4enHpLSVk4ebUNEazJyNXNKWmM/view?resourcekey=0-suEv6dAnQVFLMYe8_81HqA)
MINIMUM QUALIFICATIONS:
Experience Only:
Six (6) years of relevant experience in staff development, instructional design, adult education, taxation, or in an occupation related to the work assigned to this position
OR
Education and Experience:
A combination of related education in Business, Education, Social Science, Psychology, Communications, Organizational Development and/or relevant experience in an occupation related to the work assigned equal to six (6) years.
Preferred Qualifications:
The preferred candidate will possess the following qualifications:
Current or prior experience providing training, delivering or developing content for adult learners regarding tax-specific issues.
Experience evaluating training programs, methods, and materials and choosing those that best fit each situation.
Strong interpersonal skills to coordinate with subject matter experts and work with teams
Advanced written and oral communication skills to convey information clearly and facilitate learning to diverse audiences.
Proven resourcefulness in developing training materials (ability to think of and implement new approaches when considering training methods).
Proven strong instructional training skills to meet the learning needs of diverse groups.
Conditions of Employment with the CDOR :
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations .
Pursuant to the Universal Driving Standards Policy (https://osc.colorado.gov/sites/osc/files/documents/Universal%20Policy%20Driving%20Standards.pdf) , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:
Have an assigned State fleet vehicle
Are required to operate a vehicle as part of the position
Utilize a State fleet vehicle as a pool vehicle
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
Recommended attachments: Resume, Cover letter
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.
Review of the completed, signed, and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department's action.
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .
Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If not applying online, submit application to:
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program:
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
The role requires training on a variety of tax @types. Please list the specific Colorado tax @types (e.g., Sales Tax, Income Tax, Severance Tax, etc.) you have direct experience training others on.
02
Describe your process for taking a complex or newly enacted piece of legislation (e.g., a change to Colorado tax law or a new Department policy) and developing it into clear, engaging training material for a non-expert audience (e.g., small business owners or individual taxpayers).
03
Provide an example of a time you had to quickly develop training on a subject where pre-existing materials were scarce, outdated, or non-existent. How did you identify the critical learning points and what non-traditional resources did you utilize?
04
The job involves training diverse audiences (taxpayers, tax professionals, business owners). Describe a situation where you had to adjust your training method or material mid-session to better meet the learning needs of a specific group or individual. What was the challenge, and what was your intervention?
05
How do you typically evaluate the effectiveness of a training session (beyond simple satisfaction surveys)? Describe a specific metric or method you've used to ensure the training led to a measurable change in knowledge or behavior.
06
Describe your communication style.
07
I am a Colorado Resident and have a Colorado address and Colorado State issued Driver License, CO State issued ID, or other proof of residence (as outlined in the FAQ section) at the time of application
Yes
No
08
Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended.
09
Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.
10
The salary for this position is $58,872 to $64,908 annually. Are you still interested in this position? Marking "no" will result in removal from consideration. As a reminder, per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.
Yes
No
11
By clicking "Yes" below, I am certifying that I understand that this position is designated as a remote work position. This indicates the selected employee will work outside of a traditional State facility, but may be required to perform work on site occasionally as determined by the supervisor of the position. Although it is designated as remote, the position is still part of the State classified personnel system and as such requires applicants to be a current Colorado Resident at the time of application per The Colorado Constitution, Article XII, Section 13.
Required Question
Employer
State of Colorado
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Website
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