Store Customer Service Specialist

Sherwin-Williams Company • Kalispell, MT • 3h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.- Ensure high levels of customer satisfaction through excellent sales service- Assist customers in person and over the phone by determining needs and presenting appropriate products and services- Build productive trust relationships with wholesale and retail customers- Process sales transactions accurately and consistent with policies and procedures- Follow and achieve sales goals on a monthly, quarterly, and yearly basis- Maintain precise work order files and formulas- Pull appropriate products from the sales floor or warehouse- Tint and mix products, as needed, to customer specifications- Stock shelves and set up displays- Clean store equipment- Load/unload delivery trucks- Assist in making deliveries, as needed- Maintain in-stock and presentable condition assigned areas- Remain knowledgeable on products offered and discuss available options- Comply with inventory control procedures- Suggest ways to improve salesMinimum Requirements:- Must be at least eighteen (18) years of age- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future- Must have a valid, unrestricted Driver's License- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation- If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications:- Have at least a High School diploma or GED- Have at least one (1) year experience working in a delivery, retail, or customer service position- Have previous work experience selling paint and paint related products- Have previous work experience operating tinting and mixing equipment- Ability to read, write, comprehend, and communicate in more than one language- Ability to read, write, comprehend, and communicate in SpanishSherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. VEVRAA Federal Contractor requesting priority refe

Similar Jobs

Assistant Store Manager

CHS Inc. • Whitefish, MT • 2d ago

Retail & Hospitality

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agricul...

2d ago

Go to Apply

Wireless Retail Sales Associate - W2259

OSL Retail Services • Kalispell, MT • 2w ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $17.50/hour base pay and uncapped commission! Employees earn $20.50/hour just hitting minimum expectations and top perf...

2w ago

Go to Apply

Wireless Retail Sales Associate - Part time - W2259

OSL Retail Services • Kalispell, MT • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Sales Merchandiser

Coca-Cola Bottling Company High Country • Kalispell, MT • 2w ago

Retail & Hospitality

Sales Merchandiser Kalispell, MT ( http://maps.google.com/maps?q=230+South+Complex+Drive+Kalispell+MT+USA+59901 ) - Merchandising Job Type Full-time Description Coca-Cola, with its many brands, has been recognized and en...

2w ago

Go to Apply

0191 - Kalispell MT - Store Sales Specialist

REI • Kalispell, MT • 3w ago

Retail & Hospitality

Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When yo...

3w ago

Go to Apply

Retail Merchandiser

Acosta Group • Kalispell, MT • 3w ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: KALISPELL, Montana, 59901 Ref #: 100841 Function: Merchandising Employment Duration: Part-time Description and Requirements CROSSMARK is seeking an energe...

3w ago

Go to Apply

Registered Nurse

State of Montana • Kalispell, MT • 2d ago

Hospital & Medical

REGISTERED NURSE FLATHEAD VALLEY REENTRY CENTER KALISPELL, MT TheMontana Department of Corrections (DOC)is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making posit...

2d ago

Go to Apply

Regional Sales Manager, Trauma - Montana

Stryker • Kalispell, MT • 2d ago

Hospital & Medical

Regional Sales Manager, Trauma Sales This position can be based anywhere in Montana (Billings, MT, Bozeman, MT, Missoula, MT, Kalisbell, MT, etc.). Who we want Relationship-builders . Charismatic managers who create genu...

2d ago

Go to Apply

Electrical Manufacturing Technician II

Applied Materials • Kalispell, MT • 3d ago

IT & Engineering

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help...

3d ago

Go to Apply

Certified Financial Planner

EXPRESS EMPLOYMENT PROFESSIONALS • Kalispell, MT • 3d ago

Finance, Accounting & Banking

Express Employment Professionals is seeking an experienced and client-focused Certified Financial Planner (CFP) to join a respected local financial services firm. This is an excellent opportunity for a licensed CFP who i...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.