Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 740,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to redefine their operating models.
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
As a Reporting Analyst, you will analyze and develop executive level insights, and reports and be responsible for planning, operations and sales execution workstreams for the Sales Operations function. You will be involved in providing insights to support management decisions and changes in the operation by assisting the operational manager and functional leads. You will work closely with Team Leads, Operations Managers and Client Stakeholders.
Key Responsibilities:
Understand the different stages of sales prospecting and be capable of building reports in Salesforce to track the leading indicators and other relevant performance metrics and trends
Proactively conduct analysis of those metrics to identify trends over time, performance risk areas, and assist leadership with root cause analysis of any team performance challenges
Prepare executive level reporting for weekly, monthly, and quarterly governance meetings
Build out and maintain sales performance dashboards in Salesforce with Sales Manager and Agent-facing views for teams to self-monitor performance and progress to goals
Be responsive to requests from management and stakeholders for adjustments or updates to performance reports and dashboards to ensure consistent, accurate visibility into key metrics
Develop a strong understanding of a complex reporting environment that involves data moving between multiple systems, and actively identify discrepancies, inconsistencies, or information gaps so that leadership can align and resolve with client stakeholders
Coordinate and own communication for the Quarterly Rhythm of Business - including Quota Setting and Account Assignments
Required to standardize mechanism for collection of historical data on performance across multiple SLAs and KPI for trending as well as to automate reports to remove inefficiencies.
Translate stakeholders requirements into reporting deliverables
Basic Qualifications:
1 year of experience in a reporting or data analytics environment
1 year of experience creating reports and dashboards within Salesforce.com
1 year of experience in Google Sheets or Microsoft Excel
Preferred Qualifications:
1 year of experience managing Client Stakeholder relationships
1 year of experience as a Seller in a Digital Inside Sales operation
Experience with computer programming in any language (Python, JSON, Visual Basic, Apps Script, etc.)
Prior experience with inside sales reporting
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)
Role Location Annual Salary Range
California $54,900 to $150,400
Cleveland $50,800 to $120,300
Colorado $54,900 to $129,900
District of Columbia $58,400 to $138,300
Illinois $50,800 to $129,900
Maryland $54,900 to $129,900
Massachusetts $54,900 to $138,300
Minnesota $54,900 to $129,900
New York/New Jersey $50,800 to $150,400
Washington $58,400 to $138,300
Requesting an Accommodation
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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences.?All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.?Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the?Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-3/Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50)
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Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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