Operations Manager - Fleet & Projects

ACRT, Inc. • Stow, OH • 1h ago

Bermex, Inc.
Full time Regular
About The Team
Bermex offers expert utility consulting services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading and installation. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Operations Manager - Fleet & Projects provides leadership and oversight of key operational functions that support company-wide efficiency, compliance, and service delivery. This position manages the corporate fleet in partnership with EMKAY, coordinates project startup and contract administration activities, and ensures the accuracy of Operator Qualification (OQ) documentation and reporting. The role also supports operational excellence by reviewing call center practices and identifying opportunities for improvement across departments
What You'll Do
Fleet Management
Oversee day-to-day fleet operations in partnership with EMKAY to ensure vehicle availability, maintenance compliance, and cost control.
Monitor and analyze fleet performance metrics, lifecycle costs, and vendor service levels.
Ensure adherence to company fleet policies and all applicable regulatory requirements.
Project Coordination
Organize and manage project startup activities, including communication with internal stakeholders, documentation setup, and scheduling.
Maintain contracts, OQ documentation, and project files to ensure accuracy and compliance.
Develop and distribute weekly project and operational reports to leadership.
Operational Oversight
Evaluate and recommend improvements for call center processes and service delivery.
Collaborate with other department leaders to streamline workflows and promote consistent operational practices.
Identify and implement process improvements to enhance productivity and accountability.
Leadership and Collaboration
Work cross-functionally with departments such as Operations, Safety, HR, and IT to support organizational goals.
Provide guidance and feedback to staff involved in fleet, project, and call center support activities.
About You:
Must haves:
HS Diploma, Trade Certification or Associate's Degree
Preferred Bachelor's degree in Business Administration, Operations Management, or related field; equivalent experience may be considered.
Minimum of three (3) years of experience in operations management, fleet coordination, or project administration.
Experience with third-party fleet service providers (e.g., EMKAY) preferred.
Strong analytical, organizational, and communication skills.
Proven ability to manage multiple priorities and cross-functional initiatives.
Your Skills:
Ability to multi-task, and work independently and as a team
Exceptional flexibility in daily routines and scheduling
Adequate time management skills to finish work in a timely manner
Excellent communication skills, comfortable interacting with management and customers
Strategic and analytical thinking
Vendor and contract management
Project lifecycle coordination
Process improvement and reporting
Leadership and collaboration
Attention to detail and accountability
This role would not be a good fit if you:
Do not enjoy working independently
Do not enjoy working in outdoor conditions
Do not enjoy walking long distances
Are not flexible and do not enjoy adapting to your current work schedule or routine
Do not have adequate planning and time management skills to finish a day's work in a timely manner
Travel Requirements:
This position may require travel. The percentage of time varies.
We are an Equal Employment/Affirmative Acti

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