Administrative Assistant

A O SMITH CORPORATION • Appleton, WI • 2h ago

JOB REQUIREMENTS: Company / Location Information A.O. Smith is a global
leader applying innovative technologies and energy-efficient solutions
to products manufactured and marketed worldwide. The company is one of
the world\'s leading manufacturers of residential and commercial water
heating equipment and boilers, as well as a manufacturer of water
treatment products for residential and light commercial applications. A.
O. Smith is headquartered in Milwaukee, Wisconsin, with approximately
12,000 employees at operations in the United States, Canada, China,
India, Mexico, the Netherlands, and the United Kingdom. Primary Function
Responsible for the outbound and inbound phone calls to schedule service
and sales opportunities, data entry, helping walk in retail customers,
assisting with shows and events, placing reminder calls to existing
customers, taking job odors over the phone, assisting with inventory,
assist with emailing invoices to customers and maintaining a clean and
inviting showroom. Responsibilities Answering incoming phone calls and
scheduling service or sales opportunities. Greet all customers as they
enter the showroom Scan and update all information for each visit to our
customers in the CRM Follow up phone calls to customers Create purchase
orders for units and parts Sales orders for mail delivery or showroom
pick up Ordering salt and schedule deliveries Outbound phone calls to
existing customers for service and delivery reminders Respond to
prospective customer inquiries and schedule free consultations Assist
showroom customers with products and questions Test water samples and
forward results to the appropriate department Attend department meetings
Assist with inventory Receive and handle customer requests and
complaints. Perform other duties as assigned by supervisor. Forklift
pallets of salt for customers. Qualifications Associate degree in
business is preferred, high school diploma required PC literacy (working
knowledge of Microsoft Word, Excel, and Access) A positive attitude,
enthusiasm ,and flexibility for learning new responsibilities
Professional appearance and manner required Excellent communication and
customer service skills Education Associate Degree We Offer Competitive
compensation package and comprehensive benefits plans which include
medical and dental insurance, company-sponsored life insurance,
retirement security savings plan, short- and long-term disability
programs and tuition assistance. #LI-Onsite #LI-AO ADA Statement & EEO
Statement In... For full info follow application link. A. O. Smith
values employee excellence. In our employment practices, we will not
discriminate based on race, color, religion, sex, age, national origin,
marital status, disability, or other legally protected status. We
operate in a global environment and will strive to create a workplace
where men and women from diverse backgrounds can thrive and achieve
their fullest potential. *** APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/F96F89E7C9F04FCE

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