Customer Service Specialist

U.S. VENTURE, INC. • Appleton, WI • 1h ago

JOB REQUIREMENTS: POSITION SUMMARYAs influential problem solvers,
Customer Service Specialist - Offer best in class service and possess a
wealth of tire knowledge makes a real difference to our customers. Using
your through training on U.S. AutoForce products to solve problems and
provide support that keeps our customers informed. We\'re looking for
someone who possesses these top traits: communication, results-driven,
problem solver, patient, and thinks outside the box. Our call center
focuses on wholesale distribution (we don\'t sell directly to the
public). This position is based at our downtown Appleton office. The
standard schedule is Monday through Friday, 8:00 AM - 5:30 PM CT. In
addition, the role requires working an occasional Saturday -
approximately 1-2 times per month - with a start time of 8:00 AM CT and
an end time no later than 3:00 PM CT. JOB RESPONSIBILITIES Actively
engage and provide best in class service to our customers nationwide
Effectively assess and troubleshoot customer needs Utilize problem
solving skills to resolve customer questions and concerns Analyze
customer and warehouse data to; determine how many times a day a
customer gets delivery, warehouse cut off times, and when product can be
shipped to the customer Work in a fast-paced environment to answer high
volume of calls Process customer orders efficiently and in a timely
manner Knowledgeable in 30+ tire brands Research and provide information
on availability, pricing, and applications May perform special projects
or handle specialty areas as assigned Partner with warehouse operations
in regard to product logistics Partner with Operations and Sales to
offer customer and product support. Use sound judgement when making
decisions and thinking through various scenarios Live our values of High
Performance, Caring Relationships, Strategic Foresight, and
Entrepreneurial Spirit Find A Better Way by championing continuous
improvement and quality control efforts to identify opportunities to
innovate and improve efficiency, accuracy, and standardization
Continuously learn and develop self professionally Support corporate
efforts for safety, government compliance, and all other company
policies & procedures Perform other related duties as required and
assigned QUALIFICATIONS Required: Must be at least 18 years of age with
a HS Diploma/GED 2 years of related customer service experience An
effective communicator who... For full info follow application link.
Our company is an equal opportunity employer that is committed to
inclusion and diversity. We take affirmative action to ensure equal
opportunity for all applicants without regard to race, color, religion,
sex, sexual orientation, gender, gender identity or expression, marital
status, age, national origin, disability, veteran status, genetic
information, or other protected characteristic. If you need assistance
or an accommodation due to a disability, you may call Human Resources at
(920) 739-6101. *** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/9BFCE8C0034D4B3C

Similar Jobs

Customer Service Associate

Walgreens • Neenah, WI • 1h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1h ago

Go to Apply

Customer Service Associate

Walgreens • Neenah, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Specialist

U.S. VENTURE, INC. • Appleton, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Specialist

U.S. VENTURE, INC. • Appleton, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Specialist

U.S. VENTURE, INC. • Appleton, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Associate

Walgreens • De Pere, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Specialist

U.S. VENTURE, INC. • Appleton, WI • 1h ago

Management & Administrative

1h ago

Go to Apply

Talent Acquisition Business Partner - Manufacturing

Amcor • Oshkosh, WI • 9h ago

Management & Administrative

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to...

9h ago

Go to Apply

Operations Manager Repair Division

VOITH HOLDING INC • Appleton, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: About the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, pap...

1d ago

Go to Apply

Electrical Project Manager

FAITH TECHNOLOGIES -INNOVATION CTR • Menasha, WI • 1d ago

Management & Administrative

JOB REQUIREMENTS: A position at FTI can be the answer to your future career. In this role, you\'ll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.