Now Brewing - manager, PRO Operations - PRO Policy & Compliance! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As the manager of PRO Policy and Compliance , you will contribute to Starbucks' success by leading a team of compliance professionals and policy managers responsible for creating, maintaining, and updating HR policies while ensuring alignment with enterprise-wide standards and jurisdictional mandates. This role will establish processes for integrating HR policy management into the broader enterprise policy framework, ensuring consistency, transparency, and proper approvals across the organization. To be successful in this role you must be a strategic thinker who can work effectively across the organization.
As a manger of PRO Policy and Compliance, you will have responsibility for...
Leadership & Team Management
Lead and develop a team of compliance professionals and policy managers, fostering collaboration and accountability.
Ensure consistent practices and methodologies across compliance and policy functions.
Policy Governance & Integration
Design and implement a process to integrate HR policy management into the enterprise policy system.
Oversee the lifecycle of HR policies, including drafting, review, approval, and publication.
Ensure policies align with enterprise standards, regulatory requirements, and jurisdictional mandates.
Compliance Oversight
Monitor adherence to HR policies and compliance standards across the organization.
Partner with internal stakeholders to address compliance risks and implement proactive compliance strategies and controls.
Stakeholder Engagement
Collaborate with HR, legal, risk, coffeehouse operations and enterprise policy teams to ensure alignment and consistency.
Communicate policy changes and compliance requirements effectively to leadership and partners across the organization.
Continuous Improvement
Identify opportunities to streamline policy and compliance processes.
Stay current on regulatory changes and best practices in HR compliance and policy governance.
We'd?love?to hear from people with the following qualifications:
HR operational program management - 8+ years
Proven ability to lead teams and manage complex, cross-functional initiatives - 3+ years
Strong knowledge of employment laws, regulatory requirements, and enterprise policy frameworks
Excellent communication, stakeholder management, and problem-solving skills
Preferred Skills:
Experience with enterprise policy management systems
Certification in HR compliance or related field (e.g., SHRM-SCP, HRCI)
Familiarity with global or multi-jurisdictional compliance requirements
Ability to operate and influence across all levels of the organization
Bachelors or equivalent in relevant experience
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) .
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.
