W2 Specialist

Aston Carter • La Vista, NE • 13h ago

Job Title: W2 SpecialistJob Description

This is a high-volume and repetitive role designed to help the company manage the tax season efficiently. The position is part of the master data team and is responsible for troubleshooting and assisting employees with their tax forms and accessing the company's website.

Responsibilities

Troubleshoot and assist employees with accessing their tax forms on the company's website.

Utilize a ServiceNow queue system to manage requests.

Handle inbound phone calls and chats from employees, usually ranging from 20 to 30 calls per day.

Assist employees with website issues, address updates, and system additions.

Essential Skills

Strong data entry and customer service skills.

Professional/office experience.

Basic MS Excel skills, including copying and pasting and navigating through cells.

Additional Skills & Qualifications

1+ years of professional office experience (new graduates with no experience are also welcome).

Strong attention to detail.

Ability to meet deadlines.

Must be comfortable with repetitive tasks.

Work Environment

The training period is 2 weeks, utilizing SAP and ServiceNow. The role offers flexible hours between 7am-6pm with an 8-hour shift and a 30-minute or 1-hour lunch break; an 8-5 schedule is preferred. There may be some hybrid flexibility after 90 days, though the contract is not expected to extend much beyond that. The team consists of 7 people and is based at a brand new campus in La Vista, featuring amenities such as a cafeteria, gym, Starbucks, game room, and basketball and pickleball courts.

Job Type & Location

This is a Contract position based out of La Vista, NE.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in La Vista,NE.

Application Deadline

This position is anticipated to close on Dec 5, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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