1st Shift Quality Assurance Technician
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Date:Nov 21, 2025
Location: Fort Smith, AR, US
Company: Leggett & Platt
We make life more comfortable.
Leggett & Platt's overall mission is a commitment to enhance lives - by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.
Leggett & Platt's inventive heritage and leadership in the residential products industry span more than 130 years. As The Components People, we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products.
From aerospace tubing and fabricated assemblies to flooring underlayment and carpet cushion, Leggett & Platt has divisions that design, manufacture, and sell a variety of products. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the aerospace, hydraulic cylinders, flooring, textile, and geo components industries.
Learn more about the history of Leggett: https://leggett.com/history
Bedding
The world leader in bedding technology.
Leggett & Platt has been the driving force in bedding components technology since inventing the bedspring in 1885. Now, we own more mattress industry patents than anyone in the world.
Springs, foam, adjustable beds, machinery - our Bedding businesses design, produce, and supply innovative sleep solutions that help you rest comfortably.
Learn more about Bedding Components: L&P Bedding Group (https://beddingcomponents.com/)
Job Summary: This position is primarily responsible for the implementation and maintenance of the Quality Management System (QMS) and to ensure that the customer's expectations are met in an efficient manner. Qualifications, Knowledge, Education & Experience: Must be at least 18 years of age to perform this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities: - Make certain that the QMS is established, implemented, maintained, and its effectiveness is continually improved. - Responsible for maintaining records for internal quality audits, CAR/PAR program, and management review. - Log and track all customer complaints for location and communicate on the status of complaints and/or corrective action requests. - Monitor and measure product compliance to customer requirements to be sure customer's expectations are met and daily duties are performed in a timely manner. - Develop and facilitate the approval process of procedures and work instructions and other documentation to support the management system. - Conduct or assist with training classes on various customer / QMS related topics. - Communicate the quality policy to all people at the facility. - Collect data and generate reports to maintain information board(s). - Coordinate document and data control process and calibration program. - Ensure that timely quality checks are performed per our quality plans. - Participate in weekly staff meetings and maintaining staff RAIL. - Direct business communication with major customers - Developing, testing, monitoring, and modifying processes for every defined cycle - Planning, calculating, prioritizing, and coordinating quality testing activities. - Documenting entire cycle of planning and development of products - Ensure GMP compliance with customers & industry regulatory requirements. - Make recommendations by notifying supervisor, to correct problems that could hinder a machine's performance, reduce output, or affect quality. - Control further processing, delivery, or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected. - Maintain Kaizen improvement (cost savings implementation) log and establish priorities on a weekly basis. JD-ECS-043 Rev. 1 - Ensure that each Kaizen event has a project leader, and that the project leader performs his/her duties as specified. - Support Kaizen team's project leader in organizing team members, establishing objective and action item list. - Attending Kaizen team meetings to ensure team is staying focused and on task. - Provide training on Kaizen process to project leaders and ISO Training of hourly operators. - Conform to all Quality/Safety Requirements and procedures. - Maintain excellent housekeeping practices in production area. - Practice proper safety techniques. - Participate in the Continual Improvement Process for manufacturing and business processes. - Record measurable cost reductions implemented and sustained monthly. - Record and report on the number of sustained improvement events monthly (Reporting must include financial savings where applicable.) - Waste reduction training and awareness. - Be sure the customer's expectations are met and daily duties are performed in a timely manner. - Perform other duties as assigned. Education: - High School diploma or GED equivalent required, or equivalent combination of education and experience. Experience: - Minimum of 6 months of previous work experience in a manufacturing setting preferred, but not required for consideration. Knowledge, Skills, and Abilities: - Attendance/Punctuality - Is consistently at work and on time. - Quality - Demonstrates accuracy and thoroughness; maintains a clean and organized work environment. - Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity. - Safety - Observes all safety procedures and policies; Reports potentially unsafe conditions to supervisor; Uses equipment and materials properly. - Good attention to detail. - Able to work accurately from verbal and written instructions.
External Description
Required. Job Summary: This position is primarily responsible for the implementation and maintenance of the Quality Management System (QMS) and to ensure that the customer's expectations are met in an efficient manner. Qualifications, Knowledge, Education & Experience: Must be at least 18 years of age to perform this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities: - Make certain that the QMS is established, implemented, maintained, and its effectiveness is continually improved. - Responsible for maintaining records for internal quality audits, CAR/PAR program, and management review. - Log and track all customer complaints for location and communicate on the status of complaints and/or corrective action requests. - Monitor and measure product compliance to customer requirements to be sure customer's expectations are met and daily duties are performed in a timely manner. - Develop and facilitate the approval process of procedures and work instructions and other documentation to support the management system. - Conduct or assist with training classes on various customer / QMS related topics. - Communicate the quality policy to all people at the facility. - Collect data and generate reports to maintain information board(s). - Coordinate document and data control process and calibration program. - Ensure that timely quality checks are performed per our quality plans. - Participate in weekly staff meetings and maintaining staff RAIL. - Direct business communication with major customers - Developing, testing, monitoring, and modifying processes for every defined cycle - Planning, calculating, prioritizing, and coordinating quality testing activities. - Documenting entire cycle of planning and development of products - Ensure GMP compliance with customers & industry regulatory requirements. - Make recommendations by notifying supervisor, to correct problems that could hinder a machine's performance, reduce output, or affect quality. - Control further processing, delivery, or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected. - Maintain Kaizen improvement (cost savings implementation) log and establish priorities on a weekly basis. JD-ECS-043 Rev. 1 - Ensure that each Kaizen event has a project leader, and that the project leader performs his/her duties as specified. - Support Kaizen team's project leader in organizing team members, establishing objective and action item list. - Attending Kaizen team meetings to ensure team is staying focused and on task. - Provide training on Kaizen process to project leaders and ISO Training of hourly operators. - Conform to all Quality/Safety Requirements and procedures. - Maintain excellent housekeeping practices in production area. - Practice proper safety techniques. - Participate in the Continual Improvement Process for manufacturing and business processes. - Record measurable cost reductions implemented and sustained monthly. - Record and report on the number of sustained improvement events monthly (Reporting must include financial savings where applicable.) - Waste reduction training and awareness. - Be sure the customer's expectations are met and daily duties are performed in a timely manner. - Perform other duties as assigned. Education: - High School diploma or GED equivalent required, or equivalent combination of education and experience. Experience: - Minimum of 6 months of previous work experience in a manufacturing setting preferred, but not required for consideration. Knowledge, Skills, and Abilities: - Attendance/Punctuality - Is consistently at work and on time. - Quality - Demonstrates accuracy and thoroughness; maintains a clean and organized work environment. - Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity. - Safety - Observes all safety procedures and policies; Reports potentially unsafe conditions to supervisor; Uses equipment and materials properly. - Good attention to detail. - Able to work accurately from verbal and written instructions.
What to Do Next
Now that you've had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.
Our Values
Our values speak to our shared beliefs, and describe how we approach working together.
Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth - good or bad.
Do Great Work...Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.
Our Commitment to You
We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!
We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we'd love the opportunity to consider you.
Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer
For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the "Privacy Notice" tab located at http://privacy.leggett.com
Nearest Major Market:Fort Smith Job Segment: Machinist, Maintenance, Hydraulics, Manufacturing, Engineering
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