Sales Support

Robert Half • Santa Fe Springs, CA • 14min ago

Description

We are seeking a highly organized and proactive Sales Support & CRM Coordinator to join a growing B2B company in the food, beverage, nutraceutical, pharmaceutical, and raw materials industry. The ideal candidate has strong CRM experience, excellent communication skills, and the ability to manage customer communication, documentation, and internal coordination from beginning to end of the sales cycle. This role reports directly to the branch manager and includes cross-functional interaction with the VP of Operations and owner team in Michigan. As the company enters its next stage of growth, this position is key to strengthening sales operations, enhancing customer experience, and supporting overall team efficiency.

This is a full-time onsite position (5 days/week) supporting a California-based team located in Santa Fe Springs and collaborating closely with outside sales reps and corporate leadership.

Job Title: Sales and Marketing Support

Location: California (Onsite, 5 Days/Week Full Time)

Start Date: As Soon As Possible

Location Size: 5 employees onsite + Outside Sales team

Industry: Food, Beverage, Nutraceutical, Pharmaceutical, Herbs/Spices, Raw Materials

Key Responsibilities:

Serve as the central point of contact for customer communication, documentation, and follow-through

Manage CRM data entry, tracking, updates, and reporting

Maintain accurate customer records, order details, and communication logs

Support 3 Outside Sales Representatives with administrative and customer-facing tasks

Assist sales and marketing with material prep, samples, quotes, and follow-up

Navigate and maintain the company's internal intranet systems

Ensure timely responses to customer inquiries and requests

Coordinate information between California operations and corporate leadership in Michigan

Provide end-to-end support throughout the sales cycle

Assist with marketing and sales support initiatives as assigned

Requirements

Qualifications:

Required:

Strong CRM experience, salesforce specifically is highly desirable

Experience with customer communication, documentation, and follow-through

Background in sales support, operations support, or customer service (B2B preferred)

Highly organized and detail-oriented

Strong written and verbal communication skills

Ability to work onsite daily and collaborate with a small, hands-on team

Ability to communicate effectively with outside sales reps

Strong follow-through, multitasking skills, and time management

Preferred:

Experience in related industries: Food, Beverage, Nutraceuticals, Pharmaceuticals, Herbs/Spices, Raw Materials

Experience working in a growth-stage or small business environment

Marketing support experience

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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