Restaurant Performance Auditor - Greater San Jose Area

Raising Cane's • San Jose, CA • 3h ago

Company Description

At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard, Have Fun, philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the team and Raise the Bar!

Job Description

The Restaurant Performance Standards (RPS) Assessor is responsible for conducting comprehensive, on-site evaluations to help Restaurants maintain the highest standards of food safety, cleanliness, customer experience, and brand protection. This includes tasting and assessing all components of the Box Combo meal to ensure quality and consistency. The RPS Assessor also communicates results clearly to multiple teams across the organization, helping drive continuous improvement and operational excellence.

Your Impact and Responsibilities:

Conduct comprehensive evaluations of Restaurant performance against food safety and company standards

Perform detailed food quality checks including tasting all Box Combo components (chicken, fries, toast, coleslaw, sauce, drinks)

Conduct performance-based assessments that ensure proper safety and sanitation practices

Manage RPS assessments and RSO-related tasks to ensure randomization and maximize visibility into Restaurant operations

Deliver timely, professional communication of evaluation results to field leaders and support teams

Coach operators on identified issues and ensure non-standard items are corrected and re-evaluated to meet company standards

Qualifications

5 years' experience in Restaurant leadership or quality assurance, or 2+ years as a Raising Cane's Assistant Restaurant Leader

Expert-level understanding of restaurant standards and food/sanitation best practices

Strong analytical, written, verbal, and interpersonal skills

Detail-oriented, organized and flexible for effective task management

Ability to work effectively and efficiently both independently and collaboratively

Preferred Qualifications:

Additional food safety or quality certifications (e.g., HACCP, SQF)

Experience in quick service restaurants or casual dining

College degree

Knowledge of food code regulations, auditing practices and related evaluation tools

Proficiency in Microsoft Office Suite: Excel, Word and Outlook

Essential Functions:

This position requires the ability to travel by vehicle or airplane up to 75% of the time. Flexibility to work a variety of shifts, including days, evenings, and weekends. Candidates must be able to routinely taste food products containing meat, dairy, sugar, and gluten. Work will be conducted in a fast-paced commercial kitchen environment with regular exposure to raw chicken, dairy products, eggs, flour, citrus, and oil. Candidates must be able to stand and move for extended periods and perform physical tasks such as lifting up to 50 pounds, kneeling, bending, stooping, and navigating stairs as needed to support daily operations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Candidate Privacy Notice (https://www.raisingcanes.com/candidate-privacy-notice/)

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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