Room Service Order Taker - Grand Wailea, A Waldorf Astoria Resort

Hilton • Wailea, HI • 4h ago

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Room Service Cashier to join the Department team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? ?Hotel Website (https://www.grandwailea.com/) ,?Facebook (https://www.facebook.com/grandwailea) ,?Instagram (https://www.instagram.com/grandwailea/),YouTube (https://www.youtube.com/user/GrandWaileaMaui)

Classification:? Part-Time

Shift: Various - must be availabletoweekdays, weekends, and holidays.

Pay Rate:? The pay rate for this role is $28.46 and is based on applicable and specialized experience and location.

What Will I be Doing:

Answers room service telephone and takes guests' orders accurately in a helpful, friendly, courteous, and professional manner to ensure total guest satisfaction.

Upsells sides, desserts, and beverages to enhance profitability.

Enters orders into computerized system and settles checks upon delivery of the order.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands (http://jobs.hiltonworldwide.com/our-brands/index.php). Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Job: Room Service

Title: Room Service Order Taker - Grand Wailea, A Waldorf Astoria Resort

Location: null

Requisition ID: HOT0C2F4

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