Baggage Agent

ABM Industries • South San Francisco, CA • 50min ago

Overview

Job Summary Details:

Pay: $22.04 Hourly Rate

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\2025\Employee\Benefits\Frontline\v2\English_9.5.24.pdf) | (Programa de Beneficios de ABM) Flight benefits for eligible positions .

Why work for ABM?

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Position Summary Details

The Baggage Agent provides support to the Baggage Service Office, assisting the airline ticket counter staff with the loading of passenger luggage onto the conveyer belt and spacing out luggage to prevent luggage jams on the conveyor belt and assisting Customers with delayed, damaged or pilfered baggage.

Essential Functions

Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings

Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings

Responsibilities

Ability to read IATA tickets to determine flight departure times and connecting carriers

Screens all interline passengers prior to placing bags on the interline return belts

Ensures baggage tagging is correct

Direct and assist passengers with mis-checked or short-checked bags

Handles misplaced/lost baggage claims and provides reports to Carriers

Evaluates customer's need concerning airline locations

Is able to meet the Station's attendance standards

Other duties as assigned

Qualifications

Must be 18 years of age or older.

Customer Service Experience

Must meet all requirements to receive required airport SIDA badge

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88N, LS, AB, 0481, 2T2X1

REQNUMBER: 136602

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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