What You Will Do
Lead IT Services at a Premier National Security Institution
Use your leadership and subject matter expertise to guide and advance an Information Technology services division at one of the world's most important national research institutions. Los Alamos National Laboratory (LANL) is seeking an exceptional IT leader to elevate the services we provide to our customers, while ensuring a positive and inclusive workplace for our employees.
The Division Leader (DL) oversees the strategic direction and execution of all Information Services Division (ISD) operations, reporting directly to the CIO and serving as a key member of the I&T leadership team. This role is critical to ensuring mission success through the delivery of secure, reliable, and scalable IT services-particularly across classified environments, where operational demands and security requirements are exceptionally high.
ISD comprises over 320 professionals including solution architects, software developers, network specialists, and telecommunications experts. The division designs, builds, and maintains IT services for both classified and unclassified networks, ensuring 24/7 availability of LANL's telecommunications and data infrastructure in support of mission-critical work. Institutional Services (ISD-IS) is responsible for providing unclassified and classified institutional Windows and Linux operating system support, Oracle/SQL database and Application Middleware administration, as well as server virtualization and enterprise storage. Programmatic Services (ISD-PS) provides the Lab's classified and unclassified programmatic computing support. Network Services (ISD-NS) provides a foundation for stakeholders and customer to access the network and underlying services. Telecommunication Services (ISD-TS) implements and maintains the laboratory's physical and primary telecommunication needs across classified and unclassified networks including internal and external connectivity. Deep experience in managing IT services in high-security, classified environments is essential for success in this role.
Key Responsibilities Include:
Strategic Leadership: Define and execute the division's vision and goals aligned with institutional priorities.
Infrastructure Oversight: Ensure secure, compliant, and high-performance IT services across both classified unclassified and classified networks, including lifecycle planning, access control, and operational integrity.
Service Delivery & Operational Excellence: Maintain uninterrupted operations in support of critical national security missions.
Organizational Management: Leading financial stewardship (budgeting, forecasting, and financial management), staff development, succession planning, personnel management, and maintaining a secure workplace.
Collaboration & Alignment: Partnering with federal oversight, the CIO's office, stakeholders, and internal teams to align institutional priorities with resource allocation.
Cybersecurity Leadership: Acting as the Information Systems Owner (ISO) for LANL Enterprise Major Applications (LEMA), overseeing cybersecurity programs, and leading LEMA ISSOs.
Policy & Strategic Decision-Making: Applying technical and management expertise to influence policy, make strategic decisions, and manage large-scale resource deployment.
Ensure Audit Readiness and Compliance: Maintain a state of continual audit readiness by overseeing the development, implementation, and monitoring of internal controls, documentation, and reporting processes. Ensure that all division activities comply with applicable laws, regulations, and organizational policies, and proactively coordinate with internal and external auditors to address findings and sustain compliance.
What You Need
Minimum Requirements
Information Technology Strategy: Demonstrated experience collaborating with I&T leadership and business customers to deliver effective solutions for a large, diverse organization. This includes setting organizational objectives, interpreting company policies, defining operational goals, and empowering teams to execute successfully.
Leadership: Demonstrated experience managing cross-functional I&T teams, including high-level managers and technical professionals, within a large I&T organization. Proven track record of leading organizational change through strategic planning and tactical operations. Experience developing IT service strategies, managing the division's fiscal budget, and consulting with senior leadership and stakeholders to identify technology needs. Ability to define a long-term IT strategy and communicate it effectively. Experience building high-performing teams and mentoring IT leaders.
Strategic Collaboration: Experience collaborating with sister I&T and functional customer organizations, fostering strong relationships, and effectively communicating complex information to diverse stakeholders. Demonstrated adaptability, influence, and the ability to motivate others while navigating sensitive situations without compromising relationships. Strong interpersonal, communication, and negotiation skills are essential, along with the ability to prioritize and engage effectively with internal and external customers.
Cross-Functional Collaboration Skills: Experience working across departments (finance, HR, operations) to ensure IT alignment.
Business Management, Problem Solving and Development: Demonstrated strong business management and development skills, including budgeting, scheduling, and setting performance standards for an organization. Adept at using data to drive change, measure progress, and demonstrate success. Experience working within or alongside an IT organization to deliver innovative business solutions is essential.
Crisis Management & Incident Response: Experience handling major IT incidents and ensuring business continuity.
Process Optimization & Automation: Experience leveraging automation and AI to enhance efficiency and scalability.
Decision-Making & Risk Assessment: Experience balancing risk, innovation, and operational stability.
Business Acumen: Demonstrated experience in fostering strong working relationships with senior and executive management and both internal and external customers to drive the successful execution of IT initiatives. Proven ability to collaborate with stakeholders and peer organizations to ensure alignment between institutional priorities, policies, and resource allocation. Strong communication skills, including the ability to present complex IT concepts to non-technical stakeholders, are essential.
Classified Network Infrastructure Expertise: Demonstrated experience designing, managing, and securing network infrastructure in classified environments. This includes deep familiarity with air-gapped systems, high-assurance access controls, cross-domain solutions, and compliance with DOE, NNSA, or other federal security and cybersecurity standards. Proven ability to lead initiatives that ensure operational continuity, performance, and security across classified network environments in support of national security missions.
Education/Experience: Position requires a Bachelor's Degree in Computer Science, Information Systems or related field from an accredited institution and 15 years related experience; or, an equivalent combination of education and experience directly related to the occupation.
Desired Qualifications:
Organizational Modernization and Optimization: Ability to align IT infrastructure with business goals and drive digital transformation. Ability to drive the transformation of our hybrid IT infrastructure, integrating on-premises data centers with cloud-based solutions to ensure redundancy, scalability, and security on both the unclassified and classified networks. This role will lead the maturation of optimizing data center operations.
IT Infrastructure & Architecture: Understanding of networks, cloud computing, data centers, cybersecurity, and enterprise architecture.
Cybersecurity & Risk Management: Knowledge of security frameworks (NIST, ISO), threat mitigation, and compliance.
IT Operations & Service Management: Experience with ITIL, incident management, and disaster recovery.
Enterprise Systems & Emerging Technologies: Familiarity with automation, AI/ML, DevOps, and IoT trends in IT infrastructure.
Classified Computing: Familiarity with LANL's classified network infrastructure, classified stakeholders, classified equipment.
Federal/DOE: Previous experience managing an IT organization in the Federal sector and/or DOE/NNSA nuclear complex and/or knowledge of Los Alamos National Laboratory (LANL) structural organization, business functions, history, and culture.
Deep understanding of the Laboratory's mission and operations to effectively align technology solutions with institutional needs.
Clearance: Active DOE "Q" or other Top-Secret clearance.
Work Location: The work location for this position is hybrid and is located in Los Alamos. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.
Note to Applicants:
Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
PPO or High Deductible medical insurance with the same large nationwide network
Dental and vision insurance
Free basic life and disability insurance
Paid childbirth and parental leave
Award-winning 401(k) (6% matching plus 3.5% annually)
Learning opportunities and tuition assistance
Flexible schedules and time off (PTO and holidays)
Onsite gyms and wellness programs
Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 (https://directives.nnsa.doe.gov/supplemental-directive/sd-0206-0002) . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q: (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 (https://www.directives.doe.gov/directives-documents/400-series/0472.2-BOrder-A/@Aimages/file) for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 (https://int.lanl.gov/policy/documents/P701.pdf) for applicant eligibility requirements.
Incentive Compensation Program: Position is eligible to participate in the Triad Incentive Compensation Program. You must be in an eligible position for a minimum of 3 months, before July 1st and remain in an eligible position as of the end of the fiscal year, September 30th. The annual distribution is prorated based on the number of months in the eligible position.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.
