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Working Title:
Administrative Assistant - Receptionist
Institution:
Metropolitan State University
Classification Title:
Office & Admin Specialist
Bargaining Unit / Union:
206: AFSCME - Clerical and Office
City:
St. Paul
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$20.32 - $26.46
This position is open to Metro State Internal Applicants Only
Job Description:**
Metro State University, Minnesota's public, urban university, and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire a Administrative Assistant - Receptionist. This is a full-time position within the College of Nursing & Health Sciences.
This position serves as the front facing first point of contact for the College of Nursing & Health Sciences and connection for students (perspective and current), employees and visitors to the college. Provide a welcoming, positive customer service experience to those arriving in the suite, callers and via email. Manage and track the collection and decision-making process of student application materials for CNHS college programs from beginning to end. Provide support to the college dean, faculty, staff and office manager with a variety of assigned tasks in order to meet the deadlines of the college.
Minimum Qualifications:
The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:
Customer Service skills sufficient to communicate complex processes, provide accurate information to students, decision makers and supervisor, including the ability to explain regulations and policies in a timely, clear and concise manner.
Communication Skills sufficient to read, understand and respond to a variety of calls, emails and in person visitors with prompt, polite and accurate information and the ability to respond effectively to sensitive inquiries.
Knowledge of spreadsheet software such as Microsoft Excel sufficient to enter data correctly, create and edit information and utilize advanced formulas.
Word processing skills utilizing Microsoft Word, sufficient to accurately @type, create, format and edit documents such as written communication, tables and forms.
Database management sufficient to create, modify, retrieve information and run reports.
The ability to maintain and protect confidential data such as student records.
Preferred Qualification:
Bachelor's degree or bachelor's degree in process.
Ability to handle competing priorities all at one time with diplomacy.
Adapt to continuous changes sufficient to work constitutively under pressure and cope with ambiguity and setbacks.
Strong commitment to helping students be successful.
Detail oriented and organized.
The School/Academic Department:
The College of Nursing and Health Sciences provides innovative, accredited programs in the areas of nursing and dental hygiene. We promote educational advancement through uniquely designed programs, community partnerships, scholarly activities, and academic excellence, guided by our mission to prepare you to enhance the health of under-served and diverse populations upon graduation.
Salary:
$20.32 - $26.46 Hourly
Work Shift (Hours / Days of work):
Monday - Thursday, 7:30 am to 6:00 pm, 4 each, 10-hour days
Applications must be received by 12:01 AM on Thursday, December 4th, 2025.
*This position is open to Metro State Internal Applicants Only **
To comply with privacy and data practices requirements, please refrain from including personal information or photographs in your application materials.
Employment for this position is covered by the collective bargaining agreement AFSCME which can be found at: https://mn.gov/mmb-stat/000/az/labor-relations/afscme/contract/2023-2025/afscme-contract-2023-2025.pdf
Notice : In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State vehicle use criteria and consent to a motor vehicle records check.
For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529.
Metro State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
The University provides reasonable accommodations to qualified individuals with disabilities upon request.
The University:
Metro State University empowers learners to transform their lives and communities through relevant, student-centered education in an inclusive, anti-racist, and supportive learning environment.
Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2023. Federally recognized as a Minority Serving Institution, its employees serve more than 9,000 post-traditional learners, two-thirds of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be "where learning meets living." Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 31 out of 1,206 in 2024). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. As a member of Minnesota State Colleges and Universities System, Metro State University actively works to achieve the Equity 2030 (https://www.minnstate.edu/Equity2030/index.html) goal of the system, with initiatives to close disparities among student groups that focus on academic programs, policies and procedures, and effective student support. In addition, equity and anti-racism strategies (https://www.metrostate.edu/about/diversity) are focused on building an inclusive and welcoming campus climate, hiring and retaining a diverse workforce, and developing our capacity to serve students in a culturally responsive manner. The university is finalizing a new strategic plan, with the draft goal of enhancing its legacy of student success by becoming the region's premier institution for high-quality, accessible, and equitable education, promoting social mobility and community engagement.
Visit the Metro State University website (http://www.metrostate.edu) to learn more about the university, our programs, and our students. Learn more about Minnesota State Colleges and Universities at their website (https://www.minnstate.edu/) .
For campus safety information and crime statistics visit: https://www.metrostate.edu/students/support/safety
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
01-01-2026
Position End Date:
Open Date:
11-20-2025
Close Date:
12-04-2025
Posting Contact Name:
Kevin Earl Thompson
Posting Contact Email:
kevin.thompson.2@metrostate.edu
