Account Restraints & Seizures Specialist

KeyBank NA • Cleveland, OH • 3h ago

Location:
4910 Tiedeman Road, Brooklyn Ohio
Training: Training will begin fully on-site for the first 4 weeks and will run Monday-Friday from 8:00am-5:00pmET. After that, training will continue in a hybrid model and can last up to 6 months.
Location: This is a hybrid opportunity and will require minimally 2 days in office a week once training is completed.
Job Description:
This position is responsible for performing moderate to complex searches for accounts in compliance with legal orders requiring immediate identification and capture of client funds. Perform accurate and timely answers to courts, attorneys and agents, as specified by law and in compliance with court ordered instructions. Contact internal LOB and external agents/attorneys in order to identify accounts and requirements associated with clarification or additional information needed to minimize risk. Understand requirements associated with the processing of Freeze and Seizure orders and take appropriate action for escalation. Responsible for re-occurring Child Support remittance and Department of Revenue E Withhold data file. Perform research for general ledger out of balance conditions. Researches and responds to branch and Call Center service requests. Provides assistance for teammates and models teamwork and the Key Values.
Required Qualifications
Minimum 1 year experience working in a financial organization. Understanding of banking products, services and LOB divisions within the bank.
Ability to self-manage multiple tasks and case assignments simultaneously without losing focus, is self-disciplined and maintains an organized approach to priorities. Also adapts well to changing priorities, deadlines, and directions. Offers positive suggestions for continuous improvements.
Basic knowledge of account titling and legal ownership.
Experience performing monetary transactions and placing holds/restraints preferred.
Ability to perform high volume 10 key input by touch using numeric key pad.
PC knowledge and experience using system applications such as Microsoft Word, Excel, Lotus Notes, input to spreadsheets and navigating workflows. Preferred basic knowledge of general ledgers and comparable financial internal mainframe system.
Possesses high degree of accuracy to detail as required for a high-risk environment and must have excellent research skills. Ability to accurately apply procedures to legal documentation and data and demonstrate ability to make sound independent judgments and decisions based on the issue at hand.
Strong communication and listening skills, write and speak effectively using detail appropriate to the situation and ability to create written procedures. This position requires strong reading comprehension skills with ability to properly identify required actions and appropriate escalation.
Knowledge or experience of banking regulations and state and federal laws pertaining to legal orders such as garnishments, levies and restraining orders is required. Must possess strong compliance aptitude.
Demonstrates professional appearance and conducts self professionally.
Essential Job Function
Perform processing of moderate to complex order identification and restraint requirements.
Perform immediate account searches using system data to determine what @type of information, balance and account relationships exists for clients. Make proper and immediate decisions in compliance with legal order requirements on assigned cases.
Based on federal/state laws and @type of order must determine calculation to be used for arriving at appropriate dollar amount to be held in each account.
Responsible for immediately securing client funds in compliance with each order by promptly placing legal holds or by removing funds and making entry into bank holding account for later remittance.
Ensure all incoming legal documents are a

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