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Audio/Visual and Technical Support Specialist

CACI International • Norco, CA • 4h ago

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

The Opportunity:

CACI is actively seeking a dedicated and skilled Audio/Visual and Technical Support Specialist to support Naval Surface Warfare Center (NSWC) Corona. The ideal candidate will provide comprehensive technical support for audio/visual equipment, conference systems, and data transfers. This role requires a hands-on approach to ensure all equipment is functioning correctly and to provide training and documentation as needed. If you are looking for you next challenge in your career with a highly skill development team, CACI would like to speak with you.

Responsibilities:

Manage data/media transfers between security environments.

Ensure monitors, cameras, and other A/V equipment work in conference rooms before and during meetings.

Provide troubleshooting and testing of videoconferencing audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, streaming technologies, digital signage, etc.). Address and troubleshoot customer issues received via email or phone, as well as through monitoring tools for videoconferencing endpoints, infrastructure, integrated A/V systems, and networks.

Operate VTC systems and connect to meetings via GVS.

Document processes and provide training to staff as needed.

Ensure conference rooms and kiosks are properly equipped and cleared of excess materials.

Set up equipment such as monitors, KVMs, and peripherals in these spaces.

Log into secure machines routinely to ensure they operate correctly.

Help upgrade machines (e.g., upgrading to Windows 11).

Provide meeting support (Run slides during meetings).

Develop slides for briefs as required.

Qualifications:

Required:

High school diploma.

Proven experience in audio/visual technical support and conference systems.

Strong knowledge of cVTC and GVS systems.

Experience with data/media transfers in secure environments.

Ability to document processes and provide training.

Ability to work independently and as part of a team in a fast-paced environment.

Strong verbal and written communication capabilities.

Must be able to work within a collaborative environment.

Must be US Citizen.

Must be able to obtain a DoD SECRET Security Clearance.

Desired:

3+ years of related work experience.

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$51,800-$106,200

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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