Manager Supplier Operations & Service

Health Care Service Corporation • Quincy, IL • 2d ago

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for representing the needs of a specific domain for supplier management services. Customer service, IT, health care management or data and analytics solutions of the supplier management organization. This includes assessing, identifying, and collaboratively executing on strategic opportunities for supplier management practices and supplier performance. Responsible for building, managing, and monitoring supplier relationships through performance monitoring of contract agreements, and issue resolution, etc. for HCSC operations. Responsible for implementing strategy and developing processes/tools for oversight and entity management to improve processes or results.

Required Job Qualifications:

Bachelor's degree and 5 years of process improvement of core operational functions OR 9 years of process improvement of core operational functions and managing supplier relationships. This should include experience playing lead role in program/project level delivery.

1 year management experience

Project management experience and effective team leadership skills.

Business knowledge to help HCSC Operations achieve service targets.

Experience managing supplier relationships and performance.

Experience managing difficult relationships and resolving conflict.

Ability to influence, negotiate, and execute while navigating customer relationships.

Hands on experience using modern operational excellence and continuous improvement methods (LEAN, TPM, 6 Sigma, TQM) with basic knowledge of these methodologies.

Clear and concise verbal and written communication, analytical and collaboration skills.

Preferred Job Qualifications:

Knowledge of HCSC claim systems

Knowledge of HCSC Payment Integrity Offerings

Knowledge of HCSC Payment Integrity Vendors

Healthcare experience.

Experience in Contract Management.

Experience in KPI Management or Performance Metrics Tracking.

Experience Financial Forecasting.

Experience in Budget Management or Budgeting.

HealthSpring experience.

This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

Sponsorship is not available.

LI-LO1

LI-Hybrid

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$100,000.00 - $180,700.00

Exact compensation may vary based on skills, experience, and location.

Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.

Join our Talent Community. (https://hcsc.recsolu.com/app/collect/form/pmPA8v_eHgqFiDb2AuRTqQ)

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,

Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association

Similar Jobs

Customer Service Advisor

Valvoline • Hannibal, MO • 7h ago

Management & Administrative

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil...

7h ago

Go to Apply

Market Grille Clerk

Hy-Vee Food Stores • Quincy, IL • 4d ago

Management & Administrative

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully e...

4d ago

Go to Apply

Asset Protection Manager

Niemann Foods, Inc • Quincy, IL • 6d ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13110279 SUMMARY The Asset Protection Manager is responsible for developing and im...

6d ago

Go to Apply

CUSTOMER SERVICE REPRESENTATIVE

Blessing Hospital • Quincy, IL • 1w ago

Management & Administrative

PAY RATE: $16.24-$21.92 BASED ON RELEVANT EXPERIENCE COMPETITIVE BENEFITS Click here ( https://www.blessinghealth.org/benefits ) to review our complete Total Rewards Guide. 401K + 4% matching Up to 4 weeks paid time off...

1w ago

Go to Apply

Sales Management Trainee - Quincy, IL

Enterprise Mobility • Quincy, IL • 1w ago

Management & Administrative

Overview Start your career with Enterprise! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operati...

1w ago

Go to Apply

market Grill Clerk

Hy-Vee Food Stores • Quincy, IL • 2w ago

Management & Administrative

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

2w ago

Go to Apply

Pay Station Clerk

Hy-Vee Food Stores • Quincy, IL • 2w ago

Management & Administrative

Additional Considerations (if any): Daytime Shifts - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed...

2w ago

Go to Apply

ADMINISTRATIVE ASSISTANT

Blessing Hospital • Quincy, IL • 3w ago

Management & Administrative

PAY RATE: $19.40 - $28.14 BASED ON RELEVANT EXPERIENCE COMPETITIVE BENEFITS Click here ( https://www.blessinghealth.org/benefits ) to review our complete Total Rewards Guide. 403b + matching Up to 4 weeks paid time off i...

3w ago

Go to Apply

Bank Teller

BONANSINGA & ASSOCIATES • Hannibal, MO • 1d ago

Finance, Accounting & Banking

We're looking for a Full-Time Bank Teller in Hannibal, MO!and#10;and#10;If you have excellent people skills and enjoys solving problems, then this could be the job for you!and#10;and#10;NO Evenings or Sundays! Rate of Pa...

1d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Quincy, IL • 2d ago

Retail & Hospitality

171505BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.