Lead Technical and Quality Analyst

Defense Logistics Agency • Whitehall, OH • 18h ago

Summary See below for important information regarding this job. Responsibilities Lead a team of Technical and Quality Analysts in the work of the team. Oversees the development of policies and procedures for technical and Quality processes. Provides guidance to Enterprise Business Systems (EBS) end users (i.e. Technical/Quality, Financial, Management, Order Fulfillment, Planning, Procurement) for interpreting and applying enterprise-wide processes and procedures. Uses critical thinking and evaluation skills to develop new or innovative approaches to technical and quality processes, systems, and resource effectiveness. Monitors implementation and effectiveness of new or revised plans or polices affecting technical and quality operations. Develop recommendations and reports after audits/investigations to improve processes, training, and system performance. Gather analyze, and summarize complex Technical and Quality data regarding past, present, and projected process activity. Builds Access Queries/Tables, combining data from sources such as, Enterprise Business Systems (EBS) and Business Intelligence. Lead/conduct program reviews to improve supply chain effectiveness. Identify process gaps and assess impacts before implementation. Conduct Internal Control Reviews (ICRs) in accordance with ODS requirements, to include in-depth analysis and documentation of the review. Requirements Conditions of Employment Qualifications To qualify for a Lead Technical and Quality Analyst, your qualifications must include: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Analyzing techniques and evaluating methods to investigate and research issues, which lead to the development of effective and efficient Technical and Quality solutions. Use surveys and studies to establish a plan of action for a new process or program. Providing guidance and advice to operating or management officials on policy/procedures interpretation. Monitoring end user compliance with policies affecting/involving functional areas. Communicating large or small teams to identify and resolve technical and quality process issues or problems. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Position requires DoD Acquisition Life Cycle Logistics, Advanced certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.

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