FULL-TIME | SEASONAL POSITION AVAILABLE
This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading.
The Lead Bartender assists the Restaurant Supervisor and Manager in controlling liquor inventories, liquor cost, rotation of stock, training new employees and maintenance of the bar areas. This position provides timely, accurate and friendly service and the highest quality beverages while performing the following essential duties and responsibilities.
ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)
Possesses several years of experience as a certified bartender and maintains certification.
Oversees other bartender staff to ensure quality service and accurate pours.
Trains new bartenders on Point of Sale, drink specials, rotation of stock, wine service and cleanliness of the bar.
Maintains knowledge of beer, wine and mixed drinks using an extensive range of ingredients.
Delivers a consistently high level of guest service and maintains a safe environment by identifying problem areas with guests or facilities and resolving them safely and properly.
Keeps bar area clean, safe, organized, and well-stocked with liquor, beer, wine, mixers, ice, napkins, straws, etc.
Rotates stock and places orders with management for liquor, beer, wine and other supplies.
Prepares garnishes for drinks.
Records and collects payment for drinks served and provides change as needed.
Maintains and organized cash drawer throughout the scheduled shift.
Mixes all drinks based on the standard serving sizes and keeps drink costs at a minimum.
Develops an efficient work pace to keep guests always satisfied.
Takes orders and enters them into the Point of Sale system accurately for transmittal to kitchen staff.
Takes beverage and food orders from guests and wait staff and serves them with attention to detail.
Provides a positive and friendly guest experience by interacting with them in a friendly and energetic manner.
Maintains bottles and glasses in an attractive and functional manner to support efficient drink prep/promotion.
Clears and reset tables.
Maintains cleanliness of all bar areas to include counters, sinks, utensils, shelves, storage areas and drains.
Presents drink menus, make recommendations and answers questions regarding beverages.
Checks identification to verify legal age requirements for all customers.
Monitors all guests for appropriate alcohol intake and mitigates inappropriate behavior.
Supports the safety of all guests by ensuring safe rides home, calling taxis/Ubers and/or notifying Security.
Stocks and rotates beer, wine and liquors endorsed by each facility.
Takes inventory of alcohol and notes to manager what orders need to be delivered and when.
Performs cash-out of cash drawer at the end of each shift and notes any discrepancies.
SPECIAL QUALIFICATIONS/REQUIREMENTS
Must hold valid Vermont Department of Liquor Certification (every 2 years). Opportunity to attend the seminar will be provided in some cases.
Must be 21 years of age and have extensive knowledge of liquor mixed drinks, beer, wine and food. Must have general knowledge of allergies and the proper procedures in handling them.
SUPERVISORY RESPONSIBILITIES
Directly supervises 5~ employees of the Bartender staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Point of Sale and Order processing systems as well as basic internet and computer capabilities.
CERTIFICATES, LICENSES, REGISTRATIONS
Must hold valid Vermont Department of Liquor Certification (every 2 years). Opportunity to attend the seminar will be provided in some cases.
OTHER SKILLS & ABILITIES
Must have the ability to handle stressful situations with composure and ease. Must have the ability to think quickly, maintain awareness of surroundings and monitor guests for signs of alcohol overconsumption. Must have the ability to provide top-notch customer service and multi-tasking focused ability to oversee the bar, it's guests and the exchange of money.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently required to stand; walk; use hands to finger, handle or feel; reach with hands and arms and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move 100 pounds or more. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles.
The noise level in the work environment is usually loud.
RESORT CONDITIONS
This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area, and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Workdays and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.
WHY WORK AT JAY PEAK?
We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you.
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET
Wage: $15/hour plus gratuities
Paid Sick Time
401k program with employer match after 9 months of employment
FREE or deeply discounted season passes for you and your dependents
Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
Seasonal employee parties
Regular free employee breakfasts/lunches, family events, and parties
For a full listing of employee perks both on and off-property, click here (https://jaypeakresort.com/employment/discounts-benefits/discounts)
Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or hr@jaypeakresort.com.
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